Question about Dell Inspiron 1501 Notebook
1. Let me answer the second part 1st. You can't get a refund from Dell on a system over a year old. Dell doesn't warrant your data and they expect you to make sure it is backed up.
2. You have a lot of options as far as trying to recover your data. The hard drive may or may not be failing (Passing a diagnostic does not insure that the hard drive is good, just no failure found.) You can boot to the Recovery environment, and copy files to a USB key there (If you don't know how, this can be done at a local computer shop). It is also possible to do a parallel installation of windows into a different folder with a different computer name, then you can access the files. After files are copied, then wipe the drive and manually install Vista and drivers.
3. Information for the future. Anything you save on you computer that is important, back up to a CD or DVD periodiclaly. Use both antivirus and antispyware to help prevent OS issue and do not disable USER ACCOUNT CONTROLs in Vista as it is a viable manner of protecting your system.
Posted on Jun 17, 2008
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