Question about Microsoft Windows XP Home Edition
If I'm reading this correctly, this copy of Windows was installed on your old laptop (which is now not working) and you decided to get a new one and are trying to load the same copy of Windows onto your new laptop.
An OEM version of Microsoft Windows can only be installed on one computer. Once you installed that copy of XP onto one computer, the license was permanently tied to that computer and cannot be transferred. This is the difference between OEM and retail versions of Windows. Retail versions can be transferred from computer to computer (as long as only one computer has the software installed at a time); OEM versions cannot be transferred from computer to computer. Even if you were to get through over the phone, Microsoft will not activate your system.
If you still want to pursue it, these are the phone numbers for the Phillipines, according to the records I have:
+653248098 toll number
0080024681668 free number
Chances are you have tried them already, but I posted them in case they're different from the ones you have. You can always choose a different country and dial their phone number. Sure, it'll be a long distance call, but you'll still be able to get through.
Posted on Jun 17, 2008
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