Question about General Electric GE SmartWater Household Water Filtration System - GNWH38F

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Canisters on my ge smart water filtration system gxsv10c model are stuck tight. How do i get them open

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Make sure the water is turned off to system. Open the faucet to system to drain any water and keep the faucet turned on to keep pressure off filter housings.
1.Use the wrench to take housings off.
2. If they still won't budge take a small 2x4 block of wood and hammer, set the block of wood on the RIB for the housing and tap with hammer.
3. Change the o-rings in both housings, lubricate with silicone lube and lubricate the threads on housings with silicone also.
3. Rinse housings with small amount of bleach and clean thoroughly.
4. Replace filters and housings.
5. IMPORTANT: Only tighten housings by hand. NEVER tighten housings with wrench.
RJ

Posted on Jul 03, 2011

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Posted on Jan 02, 2017

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1 Answer

My GE Smartwater filtration system makes a whining sound


The system is most likely running to the drain. Bypass the water softener to see if the whining stops. If it is running to the drain it is either stuck in backwash cycle or the interior seals are bad and need to be replaced. If it is stuck in backwash the drive motor is probably bad and needs to be replaced.
Here is a link to GE website for manual
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http://products.geappliances.com/ApplProducts/html/GEAResults.htm#Category=Dual_and_Single_Stage_Water_Filtration
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