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Hi, There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.
"Toshiba is committed to customer service and to continuously improving the
quality of its products. It has come to our attention that certain DVD players
bearing the model numbers SD-3980 and SD-K750 may at some point in their life
stop playing discs due to a component part failure. In such case, the error
message "bad" will be shown on the unit's display. Affected units will have
"SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on
the back of the unit.
If you own either of these models and experience the issue described above,
please contact Toshiba Customer Solutions at 1-800-631-3811 for information on
how to obtain a replacement unit."
Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit. Hope these info will help you. Thanks.
This player is relatively easy to change to region free. Please complete all of the steps below to unlock your DVD player.
Please note: Unlocking any DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.
Unlock sequence for the Philips DVP 3020:
1. Switch on your TV and DVD player; 2. Make sure the TV is set to the correct input for the DVD player; 3. Remove any disc from the DVD player and close the disc tray; 4. Press the "SETUP" button on the DVD player remote control; 5. Use the LEFT/RIGHT arrow keys to highlight "PREFERENCE"; 6. Enter 1 3 8 9 3 1 using the numerical keys on the Philips DVD remote control;
A pop-up menu will appear on the TV screen.
7. Use the UP/DOWN arrow key and choose "0" for all regions;
That's it. You should now be able to watch DVDs from all regions on your player. It is also a good idea to switch the player to standby and then switch it back on before trying any discs.
This is a verified unlock sequence for the Philips DVP 3020. If it doesn't work the first time, switch the power off and start again at step 1. If it still doesn't work, it is likely that you have updated your Firmware to a new version and this unlock sequence does not work with your firmware version
If you need further assistance, please reply to me from within this page and let me know which firmware version you have installed in your DVD player.