Question about Whirlpool AWZ412 Front Load Washer

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I have a AWZ 412 and Im trying to remove the drawer as it is completely clogged with fabric conditioner. I have removed the 3 scews but it still not coming out. Is it possible to remove? Many thanks Kate

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Http://elektrotanya.com/whirlpool_awz_412.pdf/download.html
Hi at the above link is your service and repair manual for your unit, inside it gives you a complete parts breakdown on all components so you can see for yourself what to do.

Posted on Nov 11, 2010

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Hotpoint aquarius washing machine is not releasing conditioner from drawer


this is an easy one for me as this was happening with my same machine it was under a 5 year guarantee and i got a professional hot point approved repairer out he didn't even take his tool box out as this is an easy repair and a consistent bung up area
remove detergent drawer look up on at top of drawer holder and you see a small hole see picture (if i can upload picture) unbend a paper clip and push up hole removing the gummed up fabric conditioner while your in there spray tunnel with bleach and scrub with hand brush to remove black gunk from tunnel and flush
put draw back and should take fabric conditioner as normal as you have freed pipe were water is injected to flush out fabric conditioner

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How to remove despenser tray from awz 410 -1000 spin washing machine .i am unable to do it. water filled in tray


Hi from retired Englishman in SW France,
I suspect that it is the conditioner/softener tray which needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Jun 17, 2011 | Whirlpool AWZ410 Front Load Washer/Dryer

1 Answer

The problem is simple: the fabric conditioner I put in the drawer compartment isn't draining into the main drum ... is still in the drawer when I empty the machine of my washed clothes. I've cleaned lots...


Hi from retired Englishman in SW France,
Sorry to ask and please don't take this the wrong way but did you manage to remove the whole dispenser drawer and clear out the siphoning tube in the conditioner tray when you cleaned the 'gunk' out? If not please try the following guidance notes, paying particular attention to the bit in bold near the end ;-0)
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C

Mar 22, 2011 | Washing Machines

1 Answer

I have a Kenmore Elite HE52 front load washer that the fabric softener does not want to dispense. I took the dispensing drawer out and washed; does not appear to be clogged. I can hear the water running...


Hi from retired Englishman in SW France,

Although you washed the drawer I'm thinking that the conditioner part may still be blocked. I would gently suggest you follow the guidance below
paying particular attention to the sentences in BOLD ;-0)
(Sorry these are my pre-typed general complete guidance notes)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Good luck,
John C

Mar 05, 2011 | Kenmore Washing Machines

1 Answer

Samsung WF328AAW front loading washer, about 3 years old. Having persistent scum build up on the multiple water inlet holes that flush the fabric softener from the dispenser into the wash. Have tried...


I put my fabric conditioner in drum in one of those plastic tubs u get with persil liquid. I was fed up cleaning the drawer with steamer and toothbrush. Maybe someone has some more technical advise but find this works for me

Regards

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2 Answers

Fabric conditioner compartment doesnt empty properly. Ive tried cleaning out drawer but still no luck.


If you can remove the dispenser from the machine try soaking it in HOT water. The fabric softeners can cause a wax like build up that can clog the dispenser. If the dispenser will not come out of the machine then pour Hot water into it, cycle the machine and repeat. It took a long time to clog and will take a while to remove the clog(several cycles). This will work but will take time. Mix water with your softener to keep it from cloging again, it will thin the softener and stop the build up. If you add 50/50 water/conditioner shake well and use twice the normal amount so you are getting the full amount of softener/conditioner into the washer. This will help i had a similar problem with my front loading washer.

Oct 17, 2009 | Washing Machines

2 Answers

Fabric condition not emptying


You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

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Jun 29, 2009 | Washing Machines

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