Question about Whirlpool 11.8 cu. ft. / 334 liter Upright Freezer EV120FXKQ

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Whirlpool ARC 5070

Hi, Have this whirlpool where the fridge/freezer is not working, only thing that is; is the light that comes on when I open the door, so power is getting to it anyway. Any ideas?

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  • Declan33 Jun 18, 2008

    Hi, thanks.

    The light is not even coming on now so no power at all getting to Fridge it seems?

  • Declan33 Jun 19, 2008

    Sorry I should have added, the super cooler button turns on when I press it, so power still getting to Fridge, Called Whirlpool to get tech out and that was 3 days ago and no sign!

    No problem at outlet either.

  • Declan33 Jun 19, 2008

    After 3 Days Whirlpool rep turned up, says its the thermostat and he needs to order new one for it. next week delivery :(

    Anyway thanks for relpies///



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Temperature control may have failed. Thermostat causes compressor to cycle on and off with temperature in the refrigerator section. If the compressor is not trying to run and is cold to the touch no power is getting to it. compressor is located in back on the bottom.

Additionally the defrost timer may have stopped working while in the defrost position. Locate the timer and rotate the clutch head screw clockwise a small amount and if the compressor starts and runs replace the timer.

Posted on Jun 18, 2008

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  • James Helmer
    James Helmer Jun 18, 2008

    Plug a lamp into the outlet where you normally have the refrigerator plugged in. If it lights you have power at the outlet. If it does not light or is dimly lit there would be a problem with the power supply to the outlet. If the lamp lights o.k. start at the plug on the cord for the refrigerator. observe the prongs of the plug to see if they appear burnt or the plug showing signs of melting. If these signs are evident replace the plug on the cord.

  • James Helmer
    James Helmer Jun 19, 2008

    It appears that your problem is in the electronic control board for this refrigerator freezer. Only solution I can think of in this case is having the control board replaced. You could try contacting Sears for service on this unit since Sears and Whirlpool are linked.

  • wizyrd Jan 17, 2011

    where would the timer clutch head screw be located?



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Posted on Jan 02, 2017

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SOURCE: how do I defrost my whirlpool ARC 5070

My whirlpool Fridge/freezer powers up but both fridge and freezer notworking,have defrosted the freezer but noluck,have turned on foran hourand then back again,as per user guide still no luck.

Posted on Jan 04, 2010

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