Question about Dell 3100cn Laser Printer

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The copies I print are feint on the right hand edge. Dell told me to use the cleaner on the right hand side that is a blue plastic strip with a felt end. This I do anyway. However it only prints well for a few copies and gradually gets worse. Dell then told me to take out all four colour cassettes and you will see in the gap a ??? which needs cleaning. However, I can take out one cassette, but how do I make the printer show me the next printer to take out? and subsequent cassettes.

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Uninstall and reinstall the printer software

Posted on Nov 11, 2010

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Epson Stylus NX515 printer is out of alignment and smeary copy


Only at the right side?? Check the linear encoder (plastic strip behind the carriage). It's for "horizontal measuring". Try to print without high speed option (printing only one direction).

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CAN NOT PRINT COLOR -PRINTS PINK STRIPES


Take some paper towels, fold them in half, spray them with alcohol FREE glass cleaner and set your color cartrige on the paper towels and let them soak for thirty minutes or so. DO NOT USE ALCOHOL it sets the ink. also clean the thin plastic strip in the back of the print heads this is the encoder strip and it tells the print heads when to dispense if this is dirty from overspray it will affect your print quality. Use q tips and the same alcohol free window cleaner.

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I have fading on the right hand side. Printer Dell 3100CN


Dell printers are junk. But you have put a lot of money into this thing. Check the alignment of the black drum, could be that something is keeping if off track a little bit.

May 26, 2009 | Dell 3100cn Laser Printer

1 Answer

A940 printer stalls and gives a hardware message


This is a usual problem whit this model of printer, i had been thru this three times already.
In my case, the printer stops completely halfway printing and shows "Hardware error 502", i found that is because the optical sensor strip is dirty, first you should try to clean it with out removing it form the printer, to do this you should:

(The optical sensor strip its an nearly transparent plastic strip behind the print head, if you look closely it has very thin lines painted on it, this is used by the printer to measure the movement of the print head)

1- Print something to case the hardware error and shut it down immediately
2- Disconect the printer
3- Lift the scaner part of if, as you do when adding ink.
4- Look where the print head (the ink cartiges) is, this is where the stain is
5- Get the print head out of the way (just slide it left or right)
5- Use a soft cloth with little water to try to clean it, if it doesn't work try isoplopile alcohol because sometimes the stain is ink and is very hard to remove
6- Try print again and repeat as necesary

if you can't clean it this way you must remove the strip and clean it.

(You must have plenty of time and patience to try this, or you can dissasembly the printer entirely if you want to re lubricate or something)

1- Move the printer head all the way left, and with some pointy object pull the metallic wire holding the the strip at the right edge (flashlight very usefull), it's marked with and "D", remember that.

2- Move the printer head to the right and remove the plastic strip (this side is very easy), it's marked with an inverted "F" (it's on the other side) and an arrow indicating the up direction

3- Inspect how dirty is the strip and clean it the way you want (not so aggresively, the strip hasn't the fault)

4- Put again the left side of the strip and make it pass behind the print head

5- Move the print head to the left

6- Put the right side of the strip whatever you can, this is a very tedious process because the reduced space available, remember to keep the left side in place, because it's impossible to put the right side first.

7- Re connect and power on your printer, if it immediately gives hardware error 502, the strip is misplaced, move it a little up, down, backward an forward trying to get in place and try again, or consult the respective solution en this website.

8- If you can turn on the printer it should print now, try it, if it works, Congrats!

Sorry for my bad english

Feb 14, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Hardware Error 0502


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Sep 20, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

Error code Sc101


SC101 can be caused by a dirty WHITE LEADING EDGE STRIP. This is located under the left side plastic strip that holds down the exposure glass on the left side. Remove the screws, and flip over the glass holder. Clean the white strip with glass cleaner, and reassemble. If SC101 reappears, the scanner drive pulley screws are loose or broken off. A service technician is required for this repair.

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2 Answers

Scanning document leaves streak down right hand side


hmm this has happened before
make sure it is sitting straight and cleaning it might help

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1 Answer

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Hi,
The first thing i would try to do is clean the corona wire on the drum unit. It might also be a faulty magenta cartridge.

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