Question about Yahoo Mail

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I have Bt.yahoo mail and my categories for contacts have disappeared. Any way I can get them back? Thanks

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  • anorrissbook Jan 31, 2011

    Fantastic. Thankyou. They have suddenly reappeared on their own but if it happens again this looks like the solution. Perhaps BT have fixed the glitch.

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This happened to me yesterday.

After much thought and experimentation, I finally got them back again!

You need to click on "Create a new category" then simply re-type the exact name of your list, putting a hypen between each word (if there was more than one word in the original name) e.g. if the missing category was called Work Colleagues, then simply call the new category Work-Colleagues.

When you click on save - hey presto! your contacts for that list re-appear.

BT recently changed the way you need to name categories by making them one word only and the popular theory is that the service provider deleted any contact categories that had more than one word in them.

They also now don't allow special characters, so just in case they suddenly decide to class a hyphen as one of these, I would strongly urge you to re-name your categories when you get them back again e.g. cahnge Work-Colleagues to just Work or WorkColleagues etc.

I really hope this helps. If it does, please post a reply to let me know and then spread the word! There must be more than just the two of us that are/were affected.

If not, post anyway and I'll see if there is anything else you can try.

Posted on Jan 29, 2011

Testimonial: "Fantastic. Thankyou. The have reappeared on their own so perhaps BT have fixed the glitch. anyway I shall definitely follow your advice if it happens "

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