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Hi, I have obtained a scooter that is 4yrs old but unused and am having problems getting it to go. It is a Prestige Explorer 6 and I have charged the batteries which seem to hold a charge and show full on the gauge. The lights and horn work but the motor does not. There is a lever at the back which releases the brake to allow pushing but it doesnt release so cant be pushed. The electric motor does not work whatever position this switch is in. There is not even a flicker on the power gauge or any sound from the motor which I would expect if the batteries were low so I assume power is not reaching the motor? I am baffled and nobody I know can help. I hope you might have some idea what might be wrong. Many thanks, Kevin Farrington.

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Hello, it sounds like you may have a few issues going with this scooter. Due to the age of the scooter, my first guess is the batteries. It sounds like there is enough power for the auxilliary systmes but not enough to power the scooter. Sometimes when a scooter sits for a while the gel inside the batteries will oxidize and prevent then from taking a full charge. The charger registers a full charge, but instead of being full of power, the batteries are full of crud and need to be replaced. Take the batteies to Auto Zone or somplace that can test them for free with a volt meter to ensure they are at the manufacturer's guidelines; probably 12 v, 33 amp.

If the batteries are good, the freewheel is in drive and the scooter still won't move, it may be a wiring problem or the motors may have siezed up. Check the wiring connecting from the accelerator/wigwag/controller to the motor to make sure they are talking to each other. If that is OK, the motors may have rusted or siezed up on the inside from sitting so long, which may be the reason why the scooter can't be pushed- the axle is locked up.

I hope this information is helpful to you- good luck!

Posted on Nov 10, 2010

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Posted on Jan 02, 2017

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