Question about New Bright 384 Holiday Express Animated Electric Train Set

2 Answers

Set up this morning. Train made several trips around track and suddenly stopped. Nothing was off track, just died. Now when turn on the lights start to go on and there is a click and everything goes dark.

Posted by on

  • bob_twyman Nov 19, 2010

    Actually the same thing happened last year and I put it away. I took it out this year and was surprised that it started. Was this a fluke? Where is the transformer located?

  • bob_twyman Nov 21, 2010

    Hi,



    Located the transformer.



    Bob

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,083 Answers

Hard to say what exactly is going on, but it's not good. Some part- a relay, transformer, or switch is failing, and if the unit's new, take it back for an exchange or your money back. Whatever is failing is going to most likely require parts to be replaced, which means servicing, and there's no sense in that if it's new and under warranty.
Good luck, and hope this helps.

Posted on Nov 20, 2010

Check each piece of the train track and make sure it is completely connected and then check each train car and make sure they are firmly on the track. Replace any batteries (inside the coal car or controller, if equipped) with brand new ones. Make sure the tender car is plugged into the locomotive. After you do all of this and you are still having a problem then you will need to replace the power transformer.

E-mail: uscs@newbright.net Web Site: http://www.newbright.com/ Phone: 248-960-7800
US Postal Address:
New Bright
PO BOX 1012
WIXOM, MI 48393

Posted on Nov 19, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi,I have a Lemax Yuletide Express Train set. Worked well first night however on one of trips around the track, the greetings stopped. What should I do to get the sound back. Can anyone help? Thanks


Some of these trains have 2 sets of batteries. One set ran the train, one set runs the sound effects. Perhaps the batteries that make the sound work are bad, or loose, or that system has failed.
God bless your efforts.

Dec 10, 2016 | The Toys

1 Answer

I have the wonderland express train won't go around can it be fixed


Yes, but before I took the set to a model train dealer I would check the basics. Depending how the unit is stored I would assume that corrosion(oxide) has built up between the electrical components.

This is so common that it can be assumed to be a normal maintenance activity.

The connections from the power to the track, between the tracks and between the engine wheels and the track.

Setting up on a table top allows for convenient troubleshooting.
A voltmeter provides a good tool for efficient analysis of the electrical circuit.

Using a soft cloth rub/polish the rails to eliminate oxide/grime built up.
Use an eraser to scrub the connections between the rails,

I've included several links to provide you with examples of problems and solutions.

Merry Christmas

Hope this helps?



Troubleshooting Ready To Run Lionel Train Sets
Setting Up Your Lionel Train Set
How To Fix Problem With Lionel Fastrak With Voltage Drop Fastrack Connection Pin Fix



Nov 29, 2016 | Crafts & Hobbies

1 Answer

My 1941 Lionel train stops getting enough power to run all the way around the track. Voltmeter says 15 volts around all track and transformer says 15 volts. How do I test engine?


If your sure the loco contacts/wheels are clean and the track is ok then remove the loco bodywork and check the motor. You can apply a 12v supply directly to the motor contacts to test if it's running ok. If it does run ok then suspect and clean the brushes and associated connections. If it does not run try moving the motor armature manually. If it is stuck it is probably time to replace it. If it moves apply a light machine oil and test again.

Dec 16, 2013 | Lionel Trains Classic Freight Train Set

1 Answer

New bright greatland holiday express train


Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

Nov 25, 2013 | New Bright 384 Holiday Express Animated...

1 Answer

I have a tyco ho scale silver streak train set and do not know how the wires connect from the transformer to the track. theres one side for accessories and the other for train


the transformer shave a knob that makes the train go and go faster as you turn it
some have the knob in a central position so that one way is forward and faster or the other way is reverse and faster
accessories is for boom gates , lights , anything else that you have set up to operate besides the train

Aug 05, 2017 | Chattanooga Bachmann HO Scale Train Set

1 Answer

When the train is heading around the track, it stops on the curve, and will only start again, when you turn it off and back on??? Does this on both ends when turning the corner? Can you halp??? Tha


Check to see if the train is lifting off the track on the curve and the roller is not making contact with the center rail. Run the engine alone slowly and try both forward and backward.

Nov 20, 2011 | Lionel Harry Potter Hogwarts Express...

2 Answers

Is lionel 40 watt transformer from toy train enough power to run a dual motor larger train engine it just lites up and sputters


It would depend on what engine you're trying to run. The 40 watt transformer's circuit breaker will trip off if you put too large of an electrical load on it. If the engine light stays on while it sputters, the track or the engine's motor and electrical pick-ups may need cleaning. Older engines that haven't been run for a while can get stiff. Your engine may need some lubrication.

Jan 18, 2011 | Lionel 40 Watt Transformer Train Set Track...

1 Answer

Hi having trouble with our new bright musical holiday station electric animated train set...very frustrating as one of the train tracks broke off a little part so no matter what my husband tries to do the...


Yes, additional track is available from several places, such as Hobbylinc.com, and TowerHobbies.com. At this time, just after Christmas, they are out of stock, however. Walthers.com has them in stock (1-4-2011). You can find extra track on sale on eBay, as well. Be sure to get the track with the brass covers, as New Bright sells battery powered trains that use bare plastic track, which will not work with the 384. A Google search will turn up more sources.

Dec 12, 2010 | New Bright 384 Holiday Express Animated...

1 Answer

I have power to the track and the controller, but not the train.


I assume you have the Treetop Tender car on the track? The treetop tender is car that makes the electrical connection between the track and the train.

1. Use a volt meter across the track. You should have about 10.5VDC on the track (anywhere on the track)
2. Even without the Loco on the track, the Treetop Tender should light up if you have power to the track. If you have power and the tender does not light. Check the brushes located between the wheels on the tender. These are the motor brushes that pick up the current from the track for the train set. Make sure they are contacting the track.
3. Add the loco to the track and plug in the large black plug from the tender to the loco. Turn on the power and press forward. The train should start rolling.

Try all the functions, bells, ho ho ho, all aboard etc ..

Add one car at a time and make sure that each one lights up before moving on to the next.

Dec 05, 2009 | New Bright 384 Holiday Express Animated...

Not finding what you are looking for?
New Bright 384 Holiday Express Animated Electric Train Set Logo

Related Topics:

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top New Bright Toys Experts

Colin Stickland
Colin Stickland

Level 3 Expert

22133 Answers

MeAndMyBrain

Level 1 Expert

52 Answers

Tom Chichester

Level 3 Expert

34153 Answers

Are you a New Bright Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...