Question about New Bright 384 Holiday Express Animated Electric Train Set
Hard to say what exactly is going on, but it's not good. Some part- a relay, transformer, or switch is failing, and if the unit's new, take it back for an exchange or your money back. Whatever is failing is going to most likely require parts to be replaced, which means servicing, and there's no sense in that if it's new and under warranty.
Good luck, and hope this helps.
Posted on Nov 20, 2010
Check each piece of the train track and make sure it is completely connected and then check each train car and make sure they are firmly on the track. Replace any batteries (inside the coal car or controller, if equipped) with brand new ones. Make sure the tender car is plugged into the locomotive. After you do all of this and you are still having a problem then you will need to replace the power transformer.
E-mail: firstname.lastname@example.org Web Site: http://www.newbright.com/ Phone: 248-960-7800
US Postal Address:
PO BOX 1012
WIXOM, MI 48393
Posted on Nov 19, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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