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My new acer aspire 5551-2036 is not working. when i turn it on the acer screen appears but then goes to a black screen but you can still tell that it is on.

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Try turning it on then performing a hard reset. Press and hold the power button till it turns off. Remove battery and power adapter for 30 seconds. It should boot right up after that reset. Please provide feedback so we can get to the source of your problem.

Posted on Nov 10, 2010

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OS means operating System and HDD stands for Hard Disk Drive.
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