Lexmark X5500 MFP Touchscreen Calibration not possible
I got a problem with a Lexmark X5500 MFP Option.
From one day to the other the touchscreen was "decalibrated", means you have to tip one button to th eleft to get the richt one (about half an inch).
I thought that'll be no problem, just calibrate again.
So I got into the menu (over the key button) to touchscreen calibration, to push the twelve points. But I'm not able to push the three left ones, evereytime I try I get three beeps (3 short beeps), means error.
So I tried to reset the MFP to feactory defaults, by service menu **411, but it hasn't made any change to the touchscreen problem.
Any idea would be highly appreciated!
Thanks in advance!
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Turn the power on and immediately press 1 or 2 repeatedly.Continue until the following message appears:Press the # button to perform disk maintenance (35+ minutes). Otherwise,press the green start button to continue.
Press # to begin the disk refresh process.This process may take as more than 30 minutes, but frequently only takes 10-15minutes. A message will appear on the screen indicating the refresh is in progress.
If problem continues:
Try dial **411
Select 4 MFP settings
Select 1 Restore Factory Defaults
If still problem continues, I strongly suggest you contact Lexmark technical support or an authorized service provider for further assistance. Thank you for choosing Lexmark.