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try accessing the mp3 player through "My Computer" and creating a folder named "MUSIC" then just drag and drop whatever music you want directly onto the device.
MP3 players can only play music files in mp3 file format.You need to convert your CDs to mp3 music files onto your computer ordownload them from the Internet and then copy them to your MP3 player. You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
MP3 players can only play music files in mp3 file format.
You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player. You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
if the touch screen feature is not working, and you cant navigate to the calibrate screen, push the off switch but release right away, so it dont turn off, it will bring up the calibrate operation, its a default to access the calibrate when you cant navigate the screens.
You will need to put the Zen into recovery mode and erase the firmware, then reload the firmware. Follow these steps:
To Erase the Firmware:
1. Get a paperclip and straighten it out.
2. Hold down the Play/Pause button, and put the paperclip through the reset hole. Release the paperclip while continuing to press the Play/Pause button until you see the screen change.
3. Select "Reload Firmware."
To Load the new Firmware:
Go to www.Creative.com/support --> downloads. Click through the navigation and download the latest Zen Touch firmware. Reboot your computer, then plug in your Zen via USB cable. Double-click the firmware icon and then click upgrade.
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