Question about Samsung HM500JI 500 GB SATA Hard Drive

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HM500JI not recognized by computer (mac), a red flashes and it beeps.

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Posted on Nov 10, 2010

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1 Answer

I have a 1 TB SimpleDrive external USB drive. The drive is now making a repeating, beeping noise, slow and methodical, and it is not recognized by either my MAC or my pc. WHat does the beep-beep-beep mean...


the beeps are post during post the very first work is done by the ram all the memory in the ram is first transferred to the hard disk and remains active until turned off.
make sure that your RAM is securely seated,
click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers
when you plugged the external disk drive you got that windows could recognize the USB device change the cable just replace the cable of the hard disk everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
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Hi ,
Don't despare , I solved the same problem this way :
The best way I can think to recover your data is to extract the HDD from it's box ( box will be lost ) and connect the drive directly inside your desktop , as secundary .
You could also try a recovery tool , from here for instance
http://www.geckoandfly.com/3163/crashed-hard-drive-hard-disk-data-recovery-software-tools-and-service/
If this doesn' t work , you finally could bring the drive to a specialized workplace where they will do the job for you but it will cost you then a lot of monney .
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1 Answer

Not recognized on Mac


In my experience those enclosures are infamous for not having the most durable bridge boards. The bridge board is a chip that has a chipset on it which take the SATA or PATA connection and send it to the USB and or Firewire ports on the enclosure. If the drive is powered up, you should get a small red or orange light on the front. When connected to either mac or pc ( porsches are MS_DOS formatted out the box ), if it does not mount or does not appear in DISK UTILTY, then it is a high probability that the enclosure/bridge board has failed and the drive ( if not making grinding, buzzing, clicking or beeping sounds) will have to be extracted and placed into a more stable enclosure.

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1 Answer

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