Question about Dell Studio XPS 1640 Notebook
I'm curious as to why you had it done before and need to do again. Being as you had it done before, I guess you found out you need to have a backup of your files, because once you format the disk EVERYTHING is gone. If whoever you had do it before used the disk you provided, you know it is possible then. I also assume you know how to use the setup disk - depending on how you answer the questions that come up, you either get to a place where you can delete the files and format the disk, or to a place where you can reinstall and/or fix the current installation. If you do know how to use the setup disk, but cannot get to the part where it will delete/format, then your drive may be bad. I occasionally can make them work by carefully cleaning the glass "eye" in the tray (carefully) by using a cotton swab, and be careful not to leave any tiny fibers. If that does not work, your drive may be bad.
Posted on Nov 10, 2010
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Posted on Jan 02, 2017
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