Question about Whirlpool Washing Machines
If the front light lit is control locked, that means that your Whirlpool washer has been set in control lock mode.
Control lock is a special mode that will prevent user from changing settings or using control until the appliance gets unlocked again.
Most machines are set to control lock mode by holding down the CONTROL LOCK/UNLOCK button for several seconds. In the same way you can stop the control lock mode when the machine is already set to Control Lock.
When the washer is running and Control Lock is on, the machine can still be stopped by pressing the Pause/Cancel button, but cannot be restarted until the control is unlocked.
If the front light lit is control locked but the dryer door opens and it does not turn off, then you are probably in this situation. In that case, the door will be opening , but the machine still stays locked.
Disconnecting the machine from power, either unplugging power cord or tripping circuit breaker, won't help. The control lock system is designed to stay on in case of power failure.
If the machine is control locked, try unlocking it with the following procedure.
This is the procedure that works on most models:
To unlock: Press and hold down the CONTROL LOCK/UNLOCK button for 3 to 5 seconds to turn the control lock feature off.
If that does not work, try disconnecting power for five minutes to reset the machine, and eventually do unlock again. As said, cutting power alone will not cause the machine to unlock.
If still no luck, then please give us the model number, some model may require a different procedure.
If the machine is still not responding, the lights stay on all the time, the dryer panel does not respond to control unlock procedure, and the door does not lock anymore, then it may be a defective control board.
If you are in this situation, before replacing the control board more parts, including the door lock must be tested. In that case the best option may be contacting the Whirlpool support number listed on the Dryer use and care manual, usually in the last pages.
If you need more help, then please provide the model number.
Posted on Nov 10, 2010
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Posted on Jan 02, 2017
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