Started out with beautiful pics. Now, all pics print with a (Grey) background. I changed all inks and paper, still (Grey). I tried a different machine to print pics, all pics are GREAT. I even took pic card to different location and all prints are good. Not sure what to do next. All other print projects still work fine and look good.
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you will find if you reduce the dpi the scanner is scanning the pictures or documents in, that you will not get a grey background , as you describe, what it is printing is actually the paper itself, if you have it set for say 1200 dpi then reduce it to 600 dpi or even 300 dpi and you will see the difference when you print it or only select the exact area you want to scan in the document, click preview then move the scan area selection box to exactly fit the picture you want to scan
Some of these machines will allow you to printe a grey scale test copy.
This will readjust the fax machine back to a nominal mode.
Not knowing how old or how long the machine has been serviced, background can be caused by dirty optics somewhere in the machine.
A remanufactured drum unit can cause this type of problem, (defective unit)
Competitive toner in the toner unit can cause poor copy quality.
Reinstall the old cartrige and see if the problem changes.
Not knowing if the machine has a seperate drum unit and developer housing, it would be hard to answer anything else.
Unless the problem coincides with a change in ink cartridge, my guess is an incompatibility between the ink and the paper.
Could you have changed the paper you're printing on. If so, is the new paper of a different quality? If you're using coated (eg photo) paper, are you printing on the right side?
Check the "paper quality" setting on the printer (or the software you're using to drive it) - it needs to match the specification of the stuff you're printing onto. Photo quality papers are capable of absorbing much more ink than plain paper (which is how you get the colour intensity). If the printer thinks it's using photo paper, it will throw out enough ink to get that colour build - leaving a sticky mess if what is really loaded is just plain paper.