Question about Toshiba Computers & Internet
OK, firstly, if the device does not show up in the device manager, we can conclusively assume that the there is no communication whatsoever between the drive and the computer. Also, as you stated the drive is relatively old, hence, you can start to anticipate some problems.
Now, the problem that the drive does not show as connected might be due to 3 problems. The circuit board on the drive itself is kaput, hence the drive is not getting any power to start spinning up.
Secondly the spindle in the drive itself might be damaged, hence no data transfer is possible.
Lastly this can be due to a faulty connection wire.
So, if you can hear the drive spin up, it is getting power. If the drive spins up and the drive makes a clicking noise, your spindle is damaged. If the drive does not spin up at all, the drive is either getting power but the circuit board is blown, or the cables is faulty.
Now, luckily, you can get the data recovered by means of a data recovery centre. The cost is proportional to the size of the drive and there is a 90% chance of al the data being recovered.
I would suggest that you test the drive using the above mentioned advice, if none works, take it to your nearest computer repair store, they will be able to send it in for data recovery.
Please feel free to let me know if you have any further questions.
Posted on Nov 11, 2010
Hi! The drive can't be repaired but yes the files can still be recovered. There are downloadable software for this but you will need to purchase it. One example of the program is "RECOVER MY FILES" and more like it. Once you have the program to retrieve the files, the program will automatically seek and recover the files on the broken hard disk. From there you can download them to your pc. Hope this helps and thank you for using FixYa!
Posted on Nov 10, 2010
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Posted on Jan 02, 2017
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