Question about Insignia Bluetooth Wireless Behind-the-Head Headphones - Black

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Windows Vista wont connect to these headphones

Ive loaded the drivers for the USB bluetooth device and then added my headphones to my bluetooth device list but for some reason Vista refuses to connect to it. It says its connected but music wont play to the headphones.

Ive tried Vistas bluetooth troubleshooting and enabled bluetooth devices to find my computer and it still doesnt work. My bluetooth phone works fine with my computer..... It seems Vista is incompatible with bluetooth headphone devices.

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  • Anonymous Jun 22, 2008

    -bought this yesterday, had trouble connecting to Pilot mp3 player but eventuall success (albeit after insignia phone support told me to bring it back to store).

    'still trying to connect to Acer 5720-4353.

    -why no adapter or cd with this (NS-BTHDP) model?

  • tnns117 Jul 25, 2008

    Yeah same problem here. It works fine with my phone but I can't play music through it which is the main reason I bought it. My laptop recognizes it under bluetooth devices but it just won't sync up with music.

  • necroclown Sep 09, 2008

    I have already set bluetooth stereo audio as my default. When i first instaled the headphones they worked fine. next time i came back to my PC (Windows Vista) they ceased to produce sound. I uninstalled and reinstalled my bluetooth drivers and the situation repeated itself, again worked initially and went to bed got up and they refuse to opporate. I entered Bluetooth Devices and under the devices tab select the headphones and go to properties i noticed that one of the services no longer appears that had before (don't rember what the name of it was atm something with stereo in it)

  • sushistew Jan 12, 2009

    yup same problem, i got vista, worked one day so i bought another pair for the wife and now both wont play music from pc, they do work with our cell phones. hope this is fixed soon, but i did pay 9.99$

  • Anonymous Jan 20, 2009

    I got this in a futureshop in Canada they said was very lowprice and very good quality, before 40 $, I got this to use with my computer, The Insignia bluetooth Headphone do not work, I am very dissapointed.

  • Shad0wS0urc3 Feb 18, 2009

    i have the same problem, i think its pretty *** that other bluetooth devices work on my comp but not these.....extremely disapointed, no1 can help?

  • Anonymous May 25, 2009

    same -- can pair the bloetooth headphones but no sound!

  • Anonymous Mar 17, 2014

    I have a CX200 in ear headphones. The left channel is not working. I have tried it on several different devices and have the same problem.

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Try going to control panel->sounds->make the hands free audio the default.

Posted on Aug 09, 2008

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I have this pair of head phones and I've connected them to my computer which uses vista. What I did was connect them to the computer through pairing. If you get a message asking for a pin, you just type 0000 for the code and you should get it installed just fine.

After this is done, you go to the microphone symbol in the bottom left toolbar and right click, and go to playback devices. From here you should should see a symbol that says "Speakers" and right underneath it should say "Bluetooth Audio device". Click this one, set to default and click ok. The sound from the computer should go to the headphones at this point.

As for getting the built-in microphone to work with the computer, I'm still working on that issue myself

Posted on Jul 17, 2009

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Update your driver.
actully vista is 64 bit operating system thats why some time its create problem with old driver and program.
just update the driver

Posted on Mar 13, 2009

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Connect the transmitter to your PC.
The transmitter may connect via the PC's headphone jack or USB port.
If the transmitter connects to the headphone jack, plug it in and check your headphone's user guide to verify how to synchronize the headphones to the transmitter.
If the transmitter connects via USB, you will likely need to install software to use your wireless headphones.
If your wireless headphones are Bluetooth-compatible, continue to the next step.
Pair your headphones via Bluetooth to your PC.
If your PC is not Bluetooth-equipped, you will need to install a Bluetooth USB dongle.
Turn on your headphones and open the Bluetooth software on your PC.
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Your headphones should appear.
Select the headphones and follow any further instructions to complete the pairing process.
Test the headphones.
Pick out a song or a video and play it on your PC.
Connect your wireless headphones and verify that you can hear the audio.
Find the volume controls on your headphones and adjust them to make sure the volume changes correctly.
If your headphones are not functioning properly, verify that the headphones are turned on.
If the headphones are on and you do not hear anything, verify that your transmitter is functioning properly and that you have your volume turned up on your PC.
Recharge your headphones when you are finished using them.
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http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-78911-1
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