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I have purchased Toshiba USB External Hard Disk 500GB on 4/11/2010 New Delhi,INDIA.I am not been able to use it.I am using P4 computer with Windows XP SP3.There was no driver CD nor any intallation guide avalable in the toshiba box. Please reply me asap at Email-guddusin@gamil.com.

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Maby the cable are broke down or make no proberly contact
als the usb port can be make a failure try other port

Posted on Nov 10, 2010

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2 Answers

Windows will not start with a Toshiba external hard drive plugged into USB


Computer starts normally in windows with a windows that is installed on a hard disk on that copmuter. In other words - windows is installed on an internal hard disk of a computer A. If you get it out and put in a computer B it wont work.

To have the things work:
1. First should set in BIOS boot up options first boot device CD/DVD, second OTHER/USB/EXTERNAL, third HDD
2. Should boot up from a CD and install windows on an external hard disk (in your case your 3TB Toshiba external HD)
3. Set in BIOS boot up options first boot device OTHER/USB/EXTERNAL, second internal hard disk e.g. HDD0, HDD1

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When I connect my iomega external hdd to laptop it throws a message "you need to format disk before you can use it" I was getting this msg before also but after reconnecting it was working fine. but n


Contact Iomega India: If you are looking for Iomega Customer Care Number and Service Center numbers in India then listed below is the information for your reference, you can contact the helpdesk for any queries you may have with regard to Iomega products you own.
Iomega has partnered with Neoteric in India who are the distributors of their Products in India, you can contact the below Customer Service Center numbers for any queries you have.


Phone Numbers:

Delhi - 011 - 46521468.
Bangalore - 080 - 42434112
Hyderabad - 040 - 6617829
Chennai - 044 - 424148439
Mumbai - 022 - 40049607

http://www.customercareinfo.in/

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I USED MY FREE AGENT DESK EXTERNAL DRIVE 500GB ON MY MAC GOT A NEW DELL AND CONNECTED THE DRIVE...IT SHOWS UP BUT I CANNOT OPEN IT PLEASE HELP


if you still can see files on the Hard disk from MAC, then the reason of being unabe to explore your file from MS windows is that your hard was initialized by MAC with a format that windows cannot read.
move your data from external hard disk to your MAC then format your hard disk from windows OS with FAT32 format .this format is readable on both MAC and WINDOWS

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I have purchased a toshiba 500GB Go portable hard drive to back up my Mac snow leopard, requires reformatting how do I reformat?


If you are using a mac go into applications then utilities and run i believe its called disk utility and you can use that utility to format the hdd

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Hi , I have 500GB USB ..i just been six months..


> just been six months

SEAGATE ('www.seagate.com') offers a one-year warranty.
Copy all your files (onto another disk, or onto DVD-writable disks),
and then exercise the warranty for SEAGATE to repair/replace it, at no cost to you.

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1 Answer

I have 500GB Roco (Toshiba) external hard drive... It was not dropped or physically damaged. My desktop and my laptop don't recognized it anymore. What seems to be the problem and how can i fix...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

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My seagate external hdd 500gb is not working and is not detected and regonised in any pc..


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

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Hello. i have the toshiba satellite a200-28n and would like to replace the harddisks at 5400 to 7200 rpm.the types of disk are two mk2046gsx 200 gb each one.what harddisk can i choose for...


The maximum size hard disk you can install in your Toshiba depends upon the BIOS. The BIOS can support a hard disk up to a certain capacity. Check the specification of your model Toshiba to see the maximum hard drive it can support.
An alternative -
You can use an external USB hard drive and connect it to your Toshiba and not be restricted by the BIOS. You can use USB hard drive 500 Mb to more than 1 Tb.
The other advantage of using an external USB hard drive is you do not need to install Windows, the device drivers and your programs on the new hard drive.

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Not recognised by computer


You gotta partition it first. http://windowshelp.microsoft.com/Windows/en-US/help/d9a4d35e-efdf-406c-a049-0860180129a71033.mspx

Except don't format the ones that already have a Letter (or u screwed urself there)

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