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How can i install my hp deskjet d2560? when the time i bought my hp printer it has cd instalation driver but the cd has d2500 series so i go to the net and download the driver for d2560, but when i download the driver to my usb the driver becomes d2500 series.. how could it be..? im using vista so i download the driver for vista but still my printer isn't working. please anybody there to help me..?? tnx!

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  • Kandi Cook Nov 10, 2010

    It is ok for the printer driver software to say "D2500 series" instead of D2560. That is not the reason why your printer is not working.

    When you try to print, what happens?

    Can you look at the bottom right hand side of your computer screen and tell me if there is a picture of a printer there? If you have many things open you may see an arrow on the bottom right hand side corner of your screen. Click on the arrow to expand the Icons and tell me if there is a picture of a printer there or a printing related icon.

    You can answer my questions by going back into your question and clicking on comment or reply.

  • Anonymous Mar 19, 2014

    the drivers are install but still not work

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The same driver software is used by the D2500 printer series, of which your D2560 is one model. So the "D2500 series" drivers are correct.

Make sure you downloaded the correct drivers for your Vista version, 32-bit or 64-bit. The links are to the HP site drivers page for your printer. Also, HP printers often will not work if you connect the printer before installing the drivers. The setup guide and CD both mention this, but it is sometimes overlooked. Try uninstalling the HP software and following the process again, and make sure the printer is not connected until you are instructed to connect it.

These steps will install the proper drivers so Vista can use the printer. If the printer still is not working, please post a follow-up comment with more information: error messages, indicator lights, print quality problems, etc.

Good luck and thanks for using Fixya!

Posted on Nov 10, 2010

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