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Webroot is asking for keycode and I do not have one

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You need to purchase one from webroot.

Posted on Jun 17, 2008


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1 Answer

Bought new hp laptop with bundle it came with webroot anywhere 2015 part of the keycode was scratched off

Easy task!

Go to Best Buy, or the store you buy it, and get if you has warranty, a new webroot AV.

Mar 20, 2015 | Webroot New Secure Anywhere Antivirus 2012...

1 Answer

Just purchased webroot, but I do not have a cd rom, how do I get the keycode?

If you want to request your keycode or installation instructions to be emailed to you, click here to fill out the request form.

If you purchased Webroot SecureAnywhere from Best Buy, click here to access the latest download. Or contact Best Buy Assurance at 1-800-433-5778 to request your keycode. Be sure to mention your subscription software through Best Buy.

Oct 02, 2013 | Webroot Computers & Internet

1 Answer

Not accept keycode

Both Best Buy and Webroot Support can provide you with assistance. The most common cause of Best Buy Keycodes failing is when Best Buy does not activate them at the time of purchase, so checking back with Best Buy should be your first bet. If that does not resolve the issue, Webroot support can be reached in the US at 1-866-612-4268 and various other numbers internationally.

Aug 13, 2013 | Webroot Computers & Internet

1 Answer

I have the cd but only have thefirst 16 letters of the keycode

Open a support ticket at

Mar 14, 2011 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers


Try THIS site...To find what version of SpySweeper you are using, open the software and click on HELP and then ABOUT. It should show you the version...

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!


May 03, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Cannot enter keycode

Try pressing numlock key on your keyboard and retype keycode.

update me if that doesnt help

Apr 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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