Question about Dell 948 All-In-One InkJet Printer

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Dell 948 keeps jamming under the cartridge carrier. i keep clearing it but it jams every time I print.

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Clean the carriage rail. This is the round chrome piece that the carriage assy that holds the cartidges rides on. Use a paper towel that is slightly moist.
Be sure to not force anything. Unplug the printer after you get the carts in the middle. Move them to one side and clean and then move them to the other and repeat.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

Thanks, Joe

Posted on Nov 10, 2010

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My printer will not print, keeps displaying ( clear carrier jam! ). How can I fix it?? Do I need to buy a new printer or is this an easy fix. I 've unplugged the printer and checked ink cartridges...


Turn the printer off and unplug it from the wall. Press and hold the power button for sixty seconds. Open the top of the printer to make the ink cartridge carrier accessible. Grab the ink cartridge carrier with your hand and slowly move it back and forth until it moves freely. Then plug the printer back in and turn it on. That should solve your issue.

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This is a known issue with Dell all in ones.

It's a problem with the power supply inside the unit.

If you were in the middle of a print job, though, and it jammed, do recheck as I've been caught out
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My dell all in one 948 printer keep sending a msg that says clear carrier jam once the paper is half way finish alligning the new ink cartridges.


Hello there this may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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I keep getting an error message that says clear carrier jam and then press the checkmark. However, there is no jam that I can see. Whenever I open the top of the printer the cartridges just remain stuck to...


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This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.

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