The printer in the office has a problem. It prints fine on the right side of the page but the left side has spots where it isn't printing the document completely. I changed the print cartridge and I'm not sure what else to do.
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Re: Workcenter M20i Printing Problem
If the issue is only when you are copying, the scanner needs to be cleaned. If the defect is on both copies and prints, and fax if you use it for that, then your problem is either the drum or toner cartridge or the laser is dirty. I am not sure when you say you changed the print cartridge if you mean you just changed the toner cartridge or the drum cartridge.
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A black section down one side of the page could be a couple of things.
1) The Corona Wire Cleaner (The sliding piece on top of the Drum Unit normally either Green or Blue) is not at it's correct rest spot which is where the arrow on the slider and the arrow on the drum unit meet.
2) There is something stuck on the drum or in the laser. Check that there is no scraps of paper caught up in the workings.
Printing too far to one side can be caused by a misalignment of the laser. Turning the machine off for a few minutes may rectify the problem. Otherwise the paper is placed in the tray off-center. Make sure the paper uides on the tray are set snug on the paper.
Is page on printing on the left hand side or right hand side? <a href="http://stashbox.org/77137/printing.png">http://stashbox.org/77137/printing.png</a> <img src="http://stashbox.org/77137/printing.png">
Apr 26, 2011 - 2 posts
I have a HP Color LaserJet 2840. If I am ... My Color LaserJet 2840 will only print on the right side of the page, how can I fix this? ... If I am copying or printing from the computer, the printer will only print the right side of the page. ... something obstructing the laser scanner blocking that side of the media path.
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Solution : Print a Connection Page (Network Connectivity Report / Configuration Page)
NOTE: Print the Connection Page to locate the TCP/IP Address for the WorkCentre.
Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.
Press the [Up or [Down] arrow button until 'Reports' is selected, and then press the [Enter] button.
Press the [Left] or [Right] arrow button until 'Connect Page' is displayed, and then press the [Enter] button to print the report.
Press the [Stop] button to return to the Standby mode.
someone has gone into diagnostics and enabled Status Print Engine Fix 1. press menu/exit key 2. enter # 1931 in that order 3. engine test(diagnostic) should be displayed 4. use arrow keys to scroll to, then select engine test(status print) 5. press enter 6. press the "2" key on numeric keypad to disable (status print) 7. machine will revert to Ready to Copy 8. power off and then back on the M20 9. Your done.
I have a SCX-4100 Samsung, replaced the tonger cartridge, it was working fine for a few hundred sheets of printing, but after that, the left side of the page was printed very light, faded. If I run the "Clean Drum", it will print a litter better, but still faded. What can I do to correct this problem? Thank you TT