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Canon iR 5020 paper jam Jam err 102 - Canon imageRUNNER 5000 Copier

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 28 Answers

SOURCE: CANON IR2016

hi... try to clean up your copier... usually dust accumulates inside the copier that's why paper inserted will always jam....always see to it that you copier is free from dust and other small particles that would cause your machine to get errors....

Posted on Feb 28, 2008

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MXM450
  • 62 Answers

SOURCE: PAPER JAM

laser printers dont use ink.
you will have to check the sensors. first the one where you put the media (paper) then check the registry one (remove the cartridge and you should see it) then the fixing on, from the back it has a small cover you can open an dthen a pair of green coloured levers to remove any jammed paper in fixing (the hot ***'y) then check the delivery sensor right where normally you see the page printed out and coming your way. there should not be any media remains anywhere. also if you copier is dirty it may also be causing this. try to clean it with compressed air.

Posted on Jan 22, 2009

tareq857
  • 7 Answers

SOURCE: i am receiving an error of canon ir 1210- rec.

no canon ir 1210 never falt signal
Your lower cassate paper senson is open or sensor liver is broken you quary it and solve it
My cell phone is 01819879575

Posted on Mar 16, 2009

  • 13433 Answers

SOURCE: my canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

  • 1 Answer

SOURCE: how to clear total counter on canon ir 5020, 8500?

thats not a good idea....being dishonest is like satan move...

Posted on Jun 14, 2009

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Try to open up the copier where usually the paper goes through and check for any remains of bits of paper.

PS: on the screen shows which side of the printer has to be opened.

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I have problem with my canon copier image ready 5020. error E000004-0000 how do I fix it i'd tried to press 2&8 but its said "Download Mode"


Error E000004 is a fuser related code and is most parts just caused by a paper jam in the fuser area. Before you begin to try and clear the internal flag you must make sure there is no paper or no obstruction stuck in the fuser area. With the power off rotate the fuser model handel to see if any aper or obstruction exsists. Clear it carefully if there is. At any time NEVER USE a knife or sharp object to clear a jam. Common sense I know, but few practice it. Once you clear the paper jam you can see if clearing the flag is the magic you need. If the next stages fail contract a local Canon trained tech to troubleshoot the real source of the error. Clear the error flag do the following steps DO NOT touch any thing else DON'T adjust any numbers. Turn machine on. When main screen apprears press Additional Functions button (*) let go. Press 2 and 8 together let go. Press Additional Funtions button (*) again. Screen should say Service Mode Level 1. Press these screen buttons in the following order. Copier, Functions, Clear, ERR then press OK in lower right corner. Machine will apprear as if nothing has happened but it has. Shut machine off at side. Turn on. Flag is cleared. If code reappears get professional help. This is a fuser code therefore we don't want a fire or anything else happening. Doing this clear you have 30 seconds before macine shuts off. It takes timing. Good Luck.

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1 Answer

Dear sir, I have a 4 IR 5000 machine. One machine complaint is paper jam, the paper jam err code is 0102. how can solve the problem please reply immediately


This means that there is a delay jam on the second sensor from the paper casette. You will have have to replace the pickup rollers, or try cleaning them.

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1 Answer

Message paper jam and open left drawer cover


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