Question about Canon PIXMA MX310 All-In-One Printer

1 Answer

Pixama MX 700 will not print black. Indicator

Pixama MX 700 will not print black. Indicator reads ink and I just put a new one in. It does print colors but not black print or pictures.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 3,530 Answers

Welcome to Fixya.

Printers not printing a specific color indicates a problem with the it's printhead. To fix this, you have to clean it.

Deep Printhead Cleaning.

  1. Turn the printer on, open the paper output tray, extend the paper output tray extension.
  2. Load a legal sized paper on the rear or back tray.
  3. Press Feed Switch to select the paper source.
  4. Start printhead deep cleaning. Go to Menu>Maintenance/Settings then press ok ( use to toggle)
  5. Go to Maintenance, then press ok again.
  6. Select Deep Cleaning.
Do not perform any operations while the deep cleaning is on process. This process will take 1 to 2 minutes.

If this does not fix it, clean the print head manually.

Open the top cover and when the head comes to the center pull out the power cord and remove the ink carts and cap them off. Unlock the carriage lever and remove the head. Take it to the laundry room sink and set the water flow to as hot as you can tolerate on your hands. Focus the stream of water onto the input filter screens on the top and when most of the ink is flushed out, turn the head over and focus the stream onto the nozzles. After a few minutes turn the head over away from the stream and look at the filter screens. If they show any color or black, rinse it off and turn it over again and repeat. When one or more of your colors has been clogged for awhile, it may be necessary to soak the head in 1/2" of hot water for a couple of hours. The problem is the water will cool off and you have to keep refreshing it with more hot water.

When you think you have done enough cleaning, dry the head with compressed air until you know all parts are dry, especially behind the circuit card on the back of the head. If you don't have compressed air use a hair dryer set on maximum air and lowest heat but make sure you get it dry. You may have to let it dry overnight. Before you put everything back, test all of your ink carts for ink flow. Dab the ink cart on a folded paper towel and you should easily get a drop of ink. If now blow with your mouth into the top rear air intake of the ink cart and you should have ink drop onto the towel. Once you know the ink carts are ok, reinstall all of them and return the power.
Then the first thing to do is to run a cleaning cycle that will fill the printhead with the new ink. Then print a nozzle test and nothing else. It it comes out good then you have been successful. If it is still bad, then pull the ink carts and the head in the same manner as above and blot the bottom of the head onto a folded wet paper towel and examine all of the colors.. If you don't see the color you have been cleaning, this means the head is still clogged and no ink is being sucked into the head by the purge unit. You will have to repeat the cleaning until you get it clean.

Posted on Nov 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My MX 700 won't print. I replaced thje yellow and magenta cartridges an dit keeps telling me that the yellow still needs to be replaced


Press on the pushmark.gif mark on the ink tank until the ink tank snaps firmly into place. reseat it again then turn off the power then restarts most of the time this fix the issue

Dec 02, 2013 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

Bland and color cartridges have been refilled but


Ink level counter (program) didn't read actually ink at ink tank. Brand new cartridge ink level counter 100% (full), and ink 100% (about 10 ml). After may printing, ink will dry out, and ink level counter reach zero (ink out). Printer will not allow print anymore, even have refilled, because ink level read "ink out". For canon type, you just to release ink level counter, and counter just stop, but printer will allow to print. Press stop/reset button for about 30 second.

Mar 15, 2010 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Kodak 5300 All In One Printer. Black ink quit printing.


Hi there.
It could be the chip in the cartridge... faulty for printing?
Settings in the printing process?
Iceman.

Nov 10, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

I put a new black ink cartridge in the printer. When attempting to print, no black ink is being used, just color ink, even though the little level indicator on the printer window the appeared when one...


goto maintenance, on the panel of your printer..choose clean printhead..or wipe your black cartridge with a wet cloth..maybe your cartridge suffered clog that covered the nozzles ..

May 13, 2009 | Dell 926 All-In-One InkJet Printer

2 Answers

Installed new black inkjet in 924


need to download latest driver from dell.com ok then windows update then test it again maby reset ink in also thx inck

Oct 06, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Ink Cartridge


Some of Epson's cartridges went bad that way. It may be a bad cartridge. Get a new one, pull that one out and see what happens. If it works, call Epson for a refund. They had a class action suit for that type of thing, they lost and paid off. I would think they will help you right away.
C

May 31, 2008 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer

Problem with Canon MP730


hi, i was having the exact same problem with my printer. and i also tried reinstalling the driver. after reading your post i decided to see if the printing problem occurred when i used the other colors, and it looks like it's only a problem with the black ink. i printed out a sheet with the text in red and another in blue and they came out perfectly. but the black grid that surrounded the blue text, still looked problematic.

so... that means that the black ink is the problem. i haven't tried putting in a new cartridge. did you say that your problem occurred after you put in a new black cartridge, or did you try putting in a new black cartridge and you still had the same problem?

May 06, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Replaced Original Black Ink Cartridge but still bad low ink prints and low ink indicator lit.


Sounds like the print head is dirty take some rubbing alcohol and qtip and clean the print head.

Dec 03, 2007 | Canon PIXMA MP160 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MX310 All-In-One Printer Logo

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1991 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...