Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn Air JRSD209T

I just moved into this house and it has a Jenn Air209T side-by-side refrig/freezer with a water dispenser and ice maker...neither of which work.

It doesn't make ice and it doesn't dispense water.

I checked to see if water was getting to the valves and...yes it was...very weakly. I check the water pressure at the site where the refrig water line is tapped into the main cold water line and still not a lot of pressure.

How much pressure should there be at the tap site/refrig valve sites? I have installed a few of these devices in other refrigs and the pressure is quite high.

Does there need to be hig pressure in order for the ice cube maker to work? Will this low pressure 'discourage' the ice cube making process?

The ice cube making chamber does get cold and when I press the 'ice cube button it sould like it want to dispense ice, but none has been made.

Thanks for your help.

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This is just anecdotal here, but one repair guy who came out and thawed a frozen line into the icemaker told us the fridge required near-full line pressure 90- or 70- or whatever that is, in order for the ice maker to work. This was a licensed repair guy. We were feeding it with an RO, which only pumped it in at 17 or 20 psi (or whatever the unit is) which he informed us was inadequate. However, after he thawed things out and we changed out the inline carbon filter in the fridge, everything was hunky dory for a couple of years. About a year back, the icemaking stopped, and changing out the carbon filters in the fridge AND in the RO system did the trick.

Now we have a different problem. Things aren't getting or staying cold, especially the fridge. I opened the housing in the back of the fridge, defrosted the extensive ice accumulated around the refridgerant coils, and everything ran great for a couple of days. Now we're back in the global warming pattern: steadily rising temperatures and thawing. I'm not feeling too happy about Jenn-Air these days.

Posted on Jul 15, 2008

  • Ron Carter Nov 17, 2010

    It sounds like klbrisby has a refrigerant leak or no airflow over the coil of the fridge. When a refrigeration unit is iced over, it's because the coil isn't getting enough of one of two things - airflow to keep the coil from freezing, or refrigerant running through the coil at the proper pressure which keeps it from getting so cold that it will freeze anyways.

    If the problem has to do with airflow, then it's possible that the coil was damaged by some aggressive cleaning action, and maybe even damaged to cause a leak. It needs to be checked out by a technician to see which one is your problem. Bear in mind though, that the problem could be anywhere in the refrigerant line, and not just in the coil.

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