Question about DeLonghi EAM3500 Espresso Machine/Coffee Maker

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Trying to purchase spare milk jug

Hi,

I am not having any problems - machine is great. BUT I would like to purchase a couple of replacement milk containers for the EAM 3500S

Can you help please??
Thanks
JULIE

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The following site has all of the accessories like pitchers

http://www.delonghi.com/Int/USA/customer.html

I believe the milk pitcher is about 1750

Posted on Jun 19, 2008

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I have a Delonghi PrimaDonna ESAM 6600. Just recently it stopped frothing milk. To explain fully, I have outlined the sequence of the fault below and resolution steps that I have already tried.


That sounds like the spout is blocked, when the pump goes quiet it is because it has built up pressure and the solenoid is barely moving. Have a probe up the nozzle and see what happens.

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Milk jug is making the noises and steam is coming out but no milk?


I get this about every 18 months to 2 years. The solution has been to purchase a replacement lid for the milk jug. I've just paid (yesterday, as it happens) £16.99 for one online. This will be my fourth, and we're all set to go for another 18 months-2 years.
Btw, I've tried dismantling the lid to clean it etc, (many times), and it seems to make no difference. A replacement lid is what's needed.
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Delonghi magnifica promblems with water and milk


Frothing jug
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. The control should easily slide and click back in place when done.

Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.

Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.

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I have a Delonghi Prima Donna. Blows lots of stem but wont froth milk. The 3 orings have been replaced and the fittings cleaned, but still no frothing. I pulled the lid apart and it seems ok. Any...


Where is it blowing steam from? If it is coming from the milk spout then it most likely that the milk jug is blocked somewhere. If it is coming from where the jug connects to the machine (coupling) then you might need to change the complete coupling (assuming you used the correct orings). The biggest cause of frothing problems with these machines is lack of cleaning of the milk jug. Soak the top in quality milk cleaner for at least an hour and rinse thoroughly. Also run cleaner through it regularly using the milk only function.

Nov 19, 2010 | DeLonghi Prima Donna Avante ESAM6700...

4 Answers

Milk frothing problem on a Magnifica 3500


Had the same prolem replaced the coupling where the jug clips in. Item 111 - part number 5532123200 coupling. If your not technically experienced then you may need to take it to a service agent. Had to fairly well dismantle machine to complete repair.

Apr 07, 2010 | DeLonghi EAM3500 Espresso Machine/Coffee...

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Delonghi Magnifica Coffee Maker the milk is not frothing properly - there's lots of steam & very little milk being issued from the spout We clean the milk jug each day, have adjusted the plastic tube...


You did not state anything about descaling, but every now and then, I also add water and descaler to the milk container and use the "Frothing" program to run through the water and descaling-solution (double-click the Cappuchino button).
I have also noticed that the first cup (and sometimes even the second) will produce less milk, and not as well frothed milk as later cups. My theory is that the machine is warmer when producing later cups.
If possible, you could try to run two-three frothings of plain water through before switching to milk. I realize this is inconvenient, but it could be worth testing this to see if it helps. We luckily have two milk containers and keep one filled with water just for the purpose of heating up (or whatever we do :) the frothing system before serving the first cappuchino.
Good luck!

Sep 04, 2009 | DeLonghi Coffee Makers & Espresso Machines

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My Delonghi Prima Donna won't dispense milk only steam.


I've just had the same thing happen to me today. The one thing I noticed was there is a broken rubber ring which appears to have fallen from around the milk spout.

I'm off to the Service Centre tomorrow so will hopefully have some good news shortly...

Aug 23, 2009 | DeLonghi EAM3500 Espresso Machine/Coffee...

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I have a Delonghi Magnifica Rialto EAM4500 coffee maker. Recently it has stopped frothing milk. Per delonghi I have replaced all of the gaskets that connect between the milk container and the unit. When we...


I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!

I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.

Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.

The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.

So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.

Apr 09, 2009 | DeLonghi Coffee Makers & Espresso Machines

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EAM3500S will not froth milk ?


Here's what I did... with great success:
If you've cleaned all the milk deposits from around the o rings and you still have a problem then its almost certainly the milk spout (the little pipe that directs foamy milk into your cup)

Detatch the spout and get a 2.5 mm drill bit and use it to clean all the milk deposits out of the part that plugs into the lid. Rinse through with water to clean away all the bits of hard milk.

[If you put water through the spout before and after, you will notice a dramatic difference]

Doing this completely fixed the problem for me (I had about 3 years of milk build up in mine!).

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