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KitchenAid Model KSRG25FTSS00 dispenser motor runs good without ice in the tray but cannot turn when a few ice is in it. It only makes noise when the lever is pressed. Does the motor get weak after a few years of use? Another KitchenAid of same model does not make ice. 115V AC is detected at the wire connector on the ice maker but only 61V AC is at the test points T and H. Is that low voltage at T and H normal or it is due to some problem in the ice maker module? Thank you very much in advance! Juan

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Look for a damaged drive between the motor and the augar . very common . it is not the amount of ice but as it has to work harder with ice whan with no ice . drive is probably striped .. .. mm other peroblem not making ice is # 1 did the water fill the tray and did it freez and not harvest . these are twoo different problems and do not relate . ck the temp it must be 15 deg or lower .. for ice mker to work .. mm

Posted on Nov 10, 2010

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In looking up this partial model # KSRS25, it shows you have
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Next #2 and the Worst, A Broken Blue wire or wires in the wire loom
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HI,
I am assuming that the problem is with dispensing ice only, is the water portion of the dispenser still working? Are the switches in the dispenser making contact, I have seen in some model as yours that the dispenser switch bracket broken and would not make contact with the arms when attempting to dispense. Last question, is the bar to the motor you replaced connected properly? I have seen the service motor have a deep well in it and not make contact with the bin as it rotates.
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