Question about Whirlpool WTW6400SW Cabrio Washer

1 Answer

My Whirlpool Cabrio Ultra-capacity just recently started flashing a code of "F1"....after 3 times of starting and restarting the washer it will work, but I'm a fraid something is wrong and don't want to ruin my washer by "tricking" it to do a load of laundry. Any help will be greatly appreciated. Thank you!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

Keypad/User Interface Failure

A fault code of "F" then "1" flashes when there is a primary control failure.
You will need to replace the machine/motor control assembly.
Page 14 and 16, in the manual link below will help you with this.


HE Top Load Washers
Models:
F1 Error Code
WTW6200S WTW6300S WTW6400S WTW6600S WTW6700T
MTW6300T MTW6400T MTW6500T MTW6600T MTW6700T
Serial Numbers: CT01 - CU52
There are four areas of concern that can cause the F1 Error Code. Each area must be sequentially addressed to ensure
that the diagnosis is correct and the proper repair is completed.
A) Air leaks in the air pressure (switch/sensor) hose.
a. Inspect the hose for cracks, pin-holes or loose connection.
b. Replace the hose and harness assembly (W10058730) if it is compromised.
B) Moisture in the air pressure (switch/sensor) hose.
a. Inspect the hose for evidence of water.
b. Replace the hose and harness assembly (W10058730) if water is detected.
C) Lint or flashing in the air dome hose connection port.
a. Inspect the air dome hose connection port for lint or flashing.
b. Use a small round device (small screwdriver) to ensure that there is nothing blocking the air dome outlet on
the tub.
D) The control needs to be replaced.
a. Replace the control only after you have completed steps A - C above, and verified that there are no issues
with the air pressure system.




F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.





To Access/replace the CCU:

#1

Unplug the Whirlpool Cabrio power cord from the wall outlet. Turn off the water supply to the washing machine. Pull the washer away from the wall so that you can access the screws behind the control console. Remove the hex head screws securing the control console to the washer with a nut driver. The screws are on the lower rear edge of the control console.
#2

Lift the control console up, and rotate the console forward so that the face of the console is resting on the top of the washer. Locate the interface board cable connector to the right of the plastic tube on the back of the console. Pull the end of the connector straight out of the control console. The primary machine control is the box that the plastic tube connects.
#3

Place small pieces of masking tape around the nine wires connecting to the primary machine console. Label the wire locations onto the masking tape with a pencil. Grasp each wire at the connector with your fingers, and pull the wires away from the primary control. Pull the plastic tube out of the primary control.
#4

Locate the nut toward the bottom of the primary control. Remove the nut with a nut driver. Lift the front of the primary control slightly, and slide it down to disengage the retaining clips. Pull the primary control out of the control console. Insert the new primary control into the control console. Slide the primary control up to engage the lower clips. Secure the primary control to the console with the single hex head screw.
#5

Push each of the wire connectors into their respective positions on the primary control until they lock into place. Push the plastic tube hose over the port on the right side of the primary control. Remove the small pieces of masking tape from the wires.
#6

Position the control console back upright on the top of the washer. Secure the control console to the washer with the three hex head retaining screws. Slide the washer back against the wall. Turn on the water supply and plug the washer into the wall outlet.


TECH SHEET LINK: http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208567037.pdf


Thanks for using FixYa !!

Posted on Nov 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

When I push the power button the start button flashes on and off and touching start does not start the machine.


Better call a certified Whirlpool appliance service shop and have a tech come look at it and possibly repair it.

Apr 08, 2015 | Whirlpool Cabrio 7.0 Cu. Ft. Super...

2 Answers

My whirlpool cabrio washer made a loud pop and then showed a f3e1 error code. what does that mean? what should I do?


this is a combo code i had on my washer as well ..... its the pressure switch under the tub that detects the weight of the water to know how much is in the tub .... the code means there is a problem with the pressure switch and there is no signal to tell the computer how much water is in the tub ......... if you ever notice the washer hasn't spun enough of the water out this is a sign i had 2 weeks before the code appeared on my washer .... http://producthelp.whirlpool.com/Troubleshooting_Guides/Troubleshooting_for_Top_Load_HE_Washers_(Electronic_Control)/Error_Codes/F%23_E%23_or_F%23%23/F3_E1_Error_code_for_top_load_washers

Feb 14, 2015 | Whirlpool WHRLPAIR1WHITE WTW8500BW Cabrio...

1 Answer

Lo error code in cabrio


There is no "Lo" code I can see in the service manual, but there is an "oL" code which flashes when the machine/motor control detects a load size that exceeds the washer's capacity. Open the door lid to clear the display, and remove excess laundry, then close the lid and restart the cycle.

There is an "Ld" which related to a Long Drain when the water level doesn't change after the drain pump is on. Need to check to see if the drain hose or the drain pump is clogged.

Jan 30, 2012 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Code ol


Hi

Error OL means overload. oL flashes when the machine/motor control detects a load size that exceeds the washer's capacity. To clear the error open the door lid and restart the cycle by removing excess laundry. If error doesn't clears then unplug the washer for 5-10 minutes and check. Hope this helps... Please post back if you need more information.

Daniel

Nov 16, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

I have a top load whirlpool cabrio washer. Every time I start a load of laundry the F1 sensor comes on. I have to restart the wash 6-10 time before in finnally works. Why?


Hello

Error code F1 is caused when the control on your washer is either bad or about to go bad. This is a common issue with Whirlpool Cabrio washers and they are aware of this. I have also seen them replacing the control without any charge, don't really know about the labor charges but they usually won't charge you for the part. Please get back to me if you have any other questions.

Kevin

Nov 14, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

What does it mean when the machine gives an oL sign when starting the wash cycle?is it a quick fix and how much will it cost? It is a top load whirlpool cabrio washer.


Hi


Thanks for using FixYa. Error oL means overloaded and it flashes when the machine/motor control detects a load size that exceeds the washer’s capacity. To clear this error you’ll have to open the door lid to clear display, remove excess laundry, then restart the cycle. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Aug 26, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

What is code f70? washer wont start.


According to the Whirlpool cabrio / oasis manual

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} (F70)
Overloaded
oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity.
• Open the door lid to clear display, remove excess laundry, then restart the cycle.


Sep 27, 2009 | Kenmore Elite HE5t Washer

1 Answer

F1 error code on cabrio washer


CALL 18002531301 AND TELL THEM YOU HAVE THE F 1 CODE PROBLEM. THEY HAVEN'T CALLED THIS A RECALL, BUT THEY ARE CALLING IT A CUSTOMER AWARENESS PROBLEM.
WHIRLPOOL IS SENDING TECHNICIANS OUT NEXT DAY FREE OF CHARGE.
T W

Feb 02, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Whirlpool cabrio washer keeps flashing code F50


The F50 error code indicates that the RPS (rotor position sensor) detects no motor rotation. Check to see if the basket spins freely. If not, you could have an item caught between the outer tub and the inner spin basket. A toy or other item underneath the washer could also prevent the basket from spinning and would result in this F50 code.

If the basket spins freely, you could have a wiring failure that would prevent the motor from spinning.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question$$$$

Jan 16, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

"F" error code in WTW6600SG1 Cabrio Washer


I don't have a solition and am looking for one my duet whirlpool keeps coming up code F

Jul 07, 2008 | Whirlpool WTW6600SW Top Load

Not finding what you are looking for?
Whirlpool WTW6400SW Cabrio Washer Logo

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2180 Answers

yadayada
yadayada

Level 3 Expert

76070 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...