Question about Norelco 20XL Clipper Hair Trimmer
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I did everything possible to find help as I did not accept the answer from Norelco. They told me that there is no way to change the battery except by a qualified repair shop. I made them admit that they basically made a consumable device so they can get you to buy new shavers in the future - in so many words.
I finally pried the thing open as carefully as I could. Once opened, you will find 2 batteries glued together. They are Ni-Cd 2,4 volt - 600 mAh batteries. Looking all over, the only store that helped me was Battery Plus. There are stores all over the country storeloc.aspx">http://www.batteriesplus.com/t-storeloc.aspx .
They sold me two 1.2v 1000mAh batteries for $3.50 each. For another $5 they spot welded them together with tabs for soldering the 2 wires on.
Okay, after getting the new batteries, I went back to my old batteries and slowly pried the tabs of the top. They pretty much snap off as they are only slightly tap welded on.
I then took out my model soldering gun and with a little patience, soldered the two wires on to the new leads on the new batteries.
Within minutes, I had the thing put back together and charging. It works great and now I can tell all of those who said it can't be done - or those who wanted $40 to refurbish it, to go scratch - I GOT MY SHAVER BACK!!!!
We all need to learn to stop living in a consumable world. I have a feeling due to the economy we are facing, we will all try to save money in this manner.
Posted on Dec 30, 2008
First, check to see if the charger is working properly. To do this, recharge the battery for about 15 minutes. Then check to see if it now runs the trimmer. If so, then you have a bad battery. You can go on the WEB and find a replacement. These batteries or sensitive to heat and cold. When storing, try to place it in a comfortable environment. Sorry for your loss. If it still under warranty, check with the Co.
Posted on Jan 03, 2009
I just installed two brand new Eneloop cells and it will only charge up to 35 minutes on the display (I had been able to get up to 52 minutes with the original NI-CAD's). I also discovered that it would not recognize the capactiy on the minute meter until I drained the batteries and recharged the unit. When I went to drain the batteries they ran for 2 hours and 15 minutes!!! But again the display only shows 35 minutes right now after an hour charge when it says FULL. I'll leave it on the charger and see what happens. I used a pair of needle nose pliers and "rolled" the metal tabs off the NI-CAD's. Snapped the one on the negative side but got the positive side off clean. I couldn't get the strips to solder back to the new Eneloop batteries so I had to use electrical tape which seems to be holding fine. The battery holder holds the positive and negative terminals against the old tabs just fine. Also I learned that if you hold the power button on long enough it will cycle through a test function. It will go to zero minutes and all the way up to 35, then turn on and go back to zero stopping at the appropriate cleaning cycle times (takes about 40 seconds to do the test so don't touch the power button until it's done). Not sure if the batteries will still go 2 hours and 15 minutes after being charged in the shaver, but they do when chaqrged outside the shaver. Just my two cents!
Posted on Aug 23, 2009
The spring has two coils, one at each end. They need to be pushed, hard, into the plastic tabs. I heard each side 'click' in. I wasn't pushing hard enough at first.
Posted on Aug 30, 2009
S.O.B! Just bought the bastard 3 weeks ago after I had another one before it that didn't last even a month. THEY WON'T CHARGE A BIT!!! The damn light glows as if it's charging but the device never turns back on. This damn company can GO TO HELL!!
Posted on Aug 24, 2010
Tips for a great answer:
Jul 18, 2013 | Philips Norelco NT9105 Nose and Ear Hair...
Jul 09, 2011 | Norelco Advantage 5615 X Electric Shaver
Jun 18, 2011 | Norelco T770 Beard Trimmer
Jan 04, 2011 | Norelco Quadra 7825 XL Electric Shaver
Nov 22, 2010 | Norelco 3805 XL Electric Shaver
Nov 02, 2010 | Norelco T770 Beard Trimmer
May 20, 2010 | Norelco 7800XLCC Electric Shaver
Dec 15, 2008 | Norelco T770 Beard Trimmer
252 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: