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Gateway Laptop forgotten password

I know you told me to send you a personal message, but i do not know how to do that on here! I did not quite get what you were talking about when you said put in the admin in the password dialog box and owner in the owner password line, where would I have to go to for that.. Another question, can i download spotmau for FREE?? If i upload it to my computer will it wipe everything off such as my files, pictures and programs?

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  • Sasha Munoz
    Sasha Munoz Jun 20, 2008

    Thank You so much!! I really appreciate your help!! i got it to work!! I am so happy! i called gateway and they told me just to use the Windows Vista CD it came with and it has steps to do on support.microsoft.com and it really helped me out and it did not erase all my files or programs!!! =)

  • amanda carter
    amanda carter Dec 18, 2008

    reset my user password because my computer was pawned by my grandmother and i got it back but they changed it....please help ill be forever greatful

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Spotmau has a trial download you can download on www.spotmau.com, and if you use the utility it will not delete anything, if you used the password and key finder utility ONLY on it, and it also has a password recovery utility as well.

as for the first instruction I gave, when you power up the computer does it go to you user name and password request? to log on the computer or on boot up?

Posted on Jun 19, 2008

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