Question about 2wire Wireless-G 802.11g ADSL Gateway

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No lights on and it has power, is the modem gone?

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If you hold the reset button down, and checked if it is switched on (I've done that to myself), and it still has no lights (as a minimum, you should have power and dsl!)- then contact your ISP to see about getting a replacement gateway- it's dead.

Posted on Nov 10, 2010

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Check with your Internet provider - call them to see if you're getting a DSL signal.

Posted on Nov 10, 2010

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My at&t modem does not work. When I plug it in no lights turn on at all. What is the problem?


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Hi,

If your modem do not show any light even after resetting it, its obvious that the modem has gone bad. But try connecting the modem in a direct wall outlet to make sure that there is no problem with the socket.

Good Luck!
Thanks in advance!

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If the modem light is not turning ON,
1) check if the modem is ON
2) check if the ethernet connection is properly made
3) check if the port on the modem is working, confirm it by connecting it straight to the computer.
4) check if the ethernet cable is working fine.
5) Then try power cycling the router. Unplug the power cable and connect in back after 20-30 secs.
6) Then try pressing and holding the reset for 20 secs.
7) Finally connect a single ethernet cable from any LAN port to WAN port and check if the modem light is ON.
Ultimately, if even after this step, if the light doesn't turn up, either the modem LED would have gone bad or the WAN part of the router would have gone bad.


For further clarifications, revert!
Thanks for asking,

Regards,
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Try with a different power source
Try to hard reset the router
NOTE: Have all details provided by your ISP before trying this step

If all the above mentioned steps doesn't work please replace it

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