Question about Microsoft Zune JS8-00001 Digital Media Player

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Broken lock switch zune Pink

The lock button on the top broke off and now it is permanently locked. Help?

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  • yaboililb31 Jul 07, 2008

    The lock is broken, its like easy to turn it on lock because I think the switch got loose and now it's permantly on lock.

  • Anonymous Jul 12, 2008

    same thing.........I didn't even realized it was broken. Should I just throw it away??

  • Anonymous Nov 02, 2008

    just wanted to state that after reading the post i decided to go rough with the lock button. It worked!!!! thank god i have my zune back....



  • Anonymous May 23, 2009

    I have a 80gb zune. and my lock button became brokin, but it still worked perfectly as long as it did not come off. Now it does'nt work at all.

    AN iPod WOULD NEVER DO THIS!!!

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Here is an Zune Repair Guide that shows how to open the Zune yourself. Hopefully you will find the plastic piece that is missing so you can reattach it to your switch, otherwise it's better to move the switch to permantly unlocked so you can at least use your Zune. You can also solder a bridge over the switch to make it permanently unlocked if the switch is broken (just put a wire that connects all the pins at the bottom of the switch together).

Posted on Mar 12, 2009

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My zune lock switch completely broke off in the locked position. I used a paper clip to remove the small plastic tray under where the switch use to be. It came off pretty easily. Then I could see a small black toggle switch can I was able to flick it in the unlock position.

Posted on Feb 15, 2009

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Followed Bhav91's advice and randomly moved a paper clip under where the switch was supposed to be for about 5 minutes, when the zune woke up auto-magically from it's locked state. I put some scotch tape on top to prevent it from slipping back again. Lets see for how long this works.

Posted on Jul 23, 2009

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The guides in sllano2845 comments are definitely worth checking out. When I opened mine up I found out that that one of the pieces of silver tape shielding tape that's on top of the lock switch had somehow come off. To removed the strip of silver tape that ran from the zune's hard drive to the switch, span it round 180 degrees and stuck it back down. This seems to have improved connectivity. I also used a couple of pieces of insulating tape to make sure it was stuck to the hard drive. Phew! At least I don't have to shell out for a new one just yet.

Good luck!

Posted on May 13, 2009

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I don't know what to do if it's completely broke off, but read how I fixed mine. Maybe it will help. There's also someone who fixed theirs by opening it up. I haven't tried it, but the said there's a video on youtube showing how to do it.

http://www.fixya.com/support/t1371647-unlock_zune

Posted on Dec 15, 2008

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Go ahead and call Zune, because that part is not repairable - you must repalce the entire player:
http://www.zune.net/en-us/support/usersguide/default.htm

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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!!! Please note that this is all strictly assumptions on my part. I have *never* taken my 30gig apart and am strictly working from the pics & past experience w/ micro-electronics. Do Not Take My Words As Being Absolutely Correct !!!

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Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

If this helps Rate this a FIX-YA.

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*** I do NOT recommend or endorse that website! It just looks like they are more on the ball than Msoft.

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here is how you open your zune:

May 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

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