Question about Microsoft Zune JS8-00001 Digital Media Player
The lock button on the top broke off and now it is permanently locked. Help?
Here is an Zune Repair Guide that shows how to open the Zune yourself. Hopefully you will find the plastic piece that is missing so you can reattach it to your switch, otherwise it's better to move the switch to permantly unlocked so you can at least use your Zune. You can also solder a bridge over the switch to make it permanently unlocked if the switch is broken (just put a wire that connects all the pins at the bottom of the switch together).
Posted on Mar 12, 2009
My zune lock switch completely broke off in the locked position. I used a paper clip to remove the small plastic tray under where the switch use to be. It came off pretty easily. Then I could see a small black toggle switch can I was able to flick it in the unlock position.
Posted on Feb 15, 2009
Followed Bhav91's advice and randomly moved a paper clip under where the switch was supposed to be for about 5 minutes, when the zune woke up auto-magically from it's locked state. I put some scotch tape on top to prevent it from slipping back again. Lets see for how long this works.
Posted on Jul 23, 2009
The guides in sllano2845 comments are definitely worth checking out. When I opened mine up I found out that that one of the pieces of silver tape shielding tape that's on top of the lock switch had somehow come off. To removed the strip of silver tape that ran from the zune's hard drive to the switch, span it round 180 degrees and stuck it back down. This seems to have improved connectivity. I also used a couple of pieces of insulating tape to make sure it was stuck to the hard drive. Phew! At least I don't have to shell out for a new one just yet.
Posted on May 13, 2009
I don't know what to do if it's completely broke off, but read how I fixed mine. Maybe it will help. There's also someone who fixed theirs by opening it up. I haven't tried it, but the said there's a video on youtube showing how to do it.
Posted on Dec 15, 2008
Go ahead and call Zune, because that part is not repairable - you must repalce the entire player:
Posted on Jul 06, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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