Question about HP PSC 2355 All-In-One InkJet Printer

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Unit will not print from laptop - HP PSC 2355 All-In-One InkJet Printer

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  • Kandi Cook Nov 10, 2010

    Did you install the software on the laptop before trying to use the printing features? Does the laptop automatically recognize the printer when you connect it? Do you know how to tell? If not, try this: Turn your computer on and your printer on. Now disconnect the printer from the computer by unplugging the usb cable connected to it. After you disconnect it, plug it back in to the computer and watch the bottom right hand size of your computer screen at the same time. Tell me if you see a pop up message that says a new item has been connected? Unplug it and try it again to clarify if any changes happen if necessary.

    Please answer the questions above and I will help you solve this problem.



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