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IMac G5 not connecting to Internet sometimes

Hi. I have an iMac G5 which I bought in June 2005. I am running OS 10.4.11.  My ISP is TimeWarner Roadrunner with a cable modem. Two months ago I began having problems connecting to the Internet. Sometimes it will, sometimes it won't. After many many phone conversations with tech support at Time Warner and Apple, 2 home visits from Time Warner with new cables and a new modem and a home visit from the Apple Repair Center with a new logic board, I still have the same problem. Some days it won't connect at all, some days it won't connect in the morning but will connect later in the day. When it won't connect, Network Status says the Built=In Ethernet is not plugged in. Adding to the problem is that my Apple Care ran out June 2 so now help from Apple Care and the repair place aren't offering much help at all even though the problem began mid-April. All I was offered was another new logic board  but to have it installed I could either drive an hour and 45 minutes to the repair place (there are only 2 Apple Repair Centers in North Carolina and that is the closest one) or the part could be sent to me and I can install it. I don't mind installing it if I knew that would actually solve the problem. Everything else on my computer works fine. I am sooooo frustrated. Can anybody help me please?

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  • Bubbatweek Jul 01, 2008

    1. No we're not using a wireless network, we have a cable modem
    2, I don't know the name of the ethernet card. Can you tell me where to find that info please?

    3. I do the regular Apple updates.

    The problem only happens when we turn the computer on.
    Last week we decided to stop shutting the computer down at night. We let it fall asleep then wake it back up in the morning and it stays connected to the Internet. Not a great solution but much better than we had.

  • bustedkrum Jan 25, 2009

    mines a 2004 but has exacly the same problem. sometimes it connects and sometimes it wont. but lately it hasnt been connecting at all. it has a cable but i know it isnt faulty because i tested it on another computer. unfortunenatly , the link that was provided wont open for some reason, can someone PLEASE give me instructions on how to fix it. it would be much appreciated.

  • Karamveer Tanwar May 11, 2010

    could you please confirm the following:-

    1) whether you are using a wireless network

    2) Whats the name of the ethernet card that you are using?

    3) Also have you updated anything on this system?


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Please follow the steps given at the below mentioned link to resolve the issue:-

Posted on Jul 01, 2008

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