Question about HP OfficeJet J4580 All-In-One Laser Printer

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"Scanner Failure, unable to scan

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Dear Mr Smith Unfortunately, the solution I received for my printer did not work. In fact, the screen now shows the following: "Scanner Failure. Unable to scan, copy or fax" Regards Dina ...


Open the Top lid of the All in One and press the COPY button and check do you see any light moving below the glass or not. If not then your printer needs service

Jan 10, 2011 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

I just got my printer its an hp officejet 4500 model G510g. i got it not too long ago about two weeks and when i turn on the printer after it says warming up, it says "scaner failure. unable to scan,...


Your printer should still be under warranty.
Either take it back to the place where you purchased it or call HP. Their number should be in your manual.

Jan 04, 2011 | Office Equipment & Supplies

1 Answer

My printer gives me a message of scanner failure. Unable to scan, copy or fax. What should i do?


I think you must delete the drive and reinstall anew drive for it

I hope it can help .

Oct 04, 2010 | HP OfficeJet J4580 All-In-One InkJet...

1 Answer

Scanner failure unable to scan, copy, or send a fax


Hi and thank you for using fixya:

I would recommend trying one of the followings:

1- install a fresh copy of your printer/scanner drivers.

2- check your firewall program it might be restricting the scanner software .

3- check the connection between the scanner and the computer

Good luck

Mar 20, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

HP Officejet Pro L7680 All in One - cannot send faxes - keeps jamming and says "scanner failure unable to scan copy or send a fax. Turn the power off and on and try again" I have done this several times...


The scanner is the problem, the scanner is the real bright light that comes on to scan the orginal document. Does your Scanner lamp come on? mite be burned out? stating scanner failure, doses your scanner move when it scannes the document? Motor or cicruit board that control scanner mite be bad, check the scanner "Home " position sensor maybe the scanner board and main board don't know where the scanner is phyiscal when it goes thur its routine.

Jul 08, 2009 | Office Equipment & Supplies

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