Question about Dell Photo 964 All-In-One InkJet Printer

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Scanner for Photo 964 isn't recognized by my computer (Dell Studio - Windows Vista Home Edition). I am able to print, just not scan. I have tried re-installing with the CD that came with the printer, and I have also tried to uninstall the drivers and re-install from the website. None of my efforts have been able to allow the scanner to talk to the computer. Any help you could give....

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  • 2,178 Answers

Try installing the hardware through Control Panel, Add Hardware, Image Devices - have the disk ready to install when prompted.

Posted on Nov 09, 2010

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Posted on Jan 02, 2017

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Cannot get a driver to load off line. 64 bit windows7 no disk


First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...


Dell 964 Photo All-In-One Printer owners thread (W7)


Rick

Aug 14, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell Photo Scanner / Printer / FAX All-In-One (AIO) Model 964 getting "Printer cannot communicate with computer" error. Technician failed to solve problem remotely over the phone ever after installing the...


Unfortunately on their website it isn't listed as supported by windows 7. Also when a new operating system comes out there is always a lot of issues in the beginning. I have seen quite a few windows 7 problems of this nature. My first question would be did you run the setup in compatibility mode for windows vista? This would be the first thing to try.
Thank you,
Lee

Jan 30, 2010 | Office Equipment & Supplies

1 Answer

Dell 946 printer wont scan on windows vista


This is your driver causing the problem. If the download was for several printers you can try to reinstall the driver manually for your specific printer. If the driver was supposed to be for your specific printer then dell has put out a bad driver which they do sometimes. You can try alerting them through their forums,their customer support, or call them and once they know they have a problem, they're usually pretty quick to fix it.I would try uninstalling and reinstalling the driver first though sometimes they don't install right if the computer is under a heavy load.

Jun 30, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 964 scanner isn't working with Windows Vista 64-bit


Hi , I can help installing the driver and fixing the printer issue for you , I can take remote access of your system and fix issue for you, one time charges USD 25; pay only if issue is resolved.
Call me at
OneEighthundred,ThreeThreeNine,NineSixThreeFour (Free number).
My Name is Harry.

Jun 20, 2017 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

MP 170 scanner driver, Vista ''not recognizing''


You would need to download the vista driver to install. Hope this helps.

Dec 24, 2008 | Microsoft Windows Vista Home Premium with...

5 Answers

Dell 964 scanner


First do your scan on Dell 964 scanner &printer. Scan to clipborad. You hear it scan but nothing happens on your computer. Go to control panel - scanners and cameras - scan profiles - find the document you have scanned, select it and click edit - click preview - in the left corner you will see in blue "How to scan a picture" click that, it will lead you to Windows Photo Gallery - there click on file and import from scanner of camera - it will scan there and your scanned pics will be in your picture folder :) Took me a while to figure it out :)
You can avoid all this and go directly to Windows Photo Gallery :)

May 26, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Not printing or scanning at high resolution


If the Lexmark software doesn't work you could just try using other software. Picasa http://picasa.google.com is a free photo management software and does a great job of printing photos. You can scan from an application like Word or using the "Get Picture using Scanner Wizard" menu that shows up when you right click the Scanner in My Computer in Windows.

Sep 29, 2007 | Lexmark P4350 All-In-One InkJet Printer

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