Question about Samsung Super-WriteMaster SE-S164L DVD?RW Dual Layer Burner

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Writemaster door won't open.

I have a samsung SE-S184 and the door wont open, any suggestions? I have not been able to use it since I purchased it. I will take it back but hoping a quick fix is al it will take and I won't have to go all the way back to the store.

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  • Anonymous May 10, 2009

    was using my Samsung Writemaster External SE-S164 this evening with DVD Shrink/Nero. I put a DVD into my DVD writer and it said something about the region being wrong. I closed DVD shrink but my writer wouldn't do anything. I managed to get the DVD out with the emergency release hole, but now, when I turn it on, the green light is on but it won't open or close. Now with your soluion I was able to open it but it does´n work any more.Any solution

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Your problem is a mechanical meaning you have to use a paper clip or any thin hard wire you can insert on the pin hole below the eject tray to manually open the disk tray. it will be wise to have it replaced since this problem will continue.

Posted on Jun 19, 2008

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Posted on Jan 02, 2017

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I found this link on the actual Samsung site... it for an almost identical model (se-s084B), which should suffice... here is the link for the user manual in PDF format:

http://downloadcenter.samsung.com/content/UM/200811/20081105100000609/SE-S084B_Eng.pdf

You can navigate to the same site as I did by the following link:

http://www.samsung.com/us/support/howtoguide/supportHowToGuideMain.do

(I tried finding your model by searching the name, but the site had trouble bringing up the info, so I searched by: "Find by product or category ---> Office ---> Optical Drives ----> DVD Writer ---> se-s084B --- then click "select" at the right of the box

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Hi, If there is a disc in the drive it's possible that it has become jammed and therefore will not allow the door to open. If you get a large paperclip and bend out one side you will find there is a little hole in the front of the drive. Insert the straightened end of the paperclip carefully into the hole until you feel resistance. Gently but firmly you will need to apply an amount of force and the door will pop open. Remove the disc and restart the computer, hopefully the drive will now respond as required.

If not then possibly the door mechanism band/spring has become too loose or broken. At least these days CD/DVD drive are not too expensive to replace.

Let me know how you go,
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Grail Montes explanation above makes sense on several levels. However his visuals (pics) do not give an example using the Sony CRX230EE CD-RW in question. It also does not demonstrate a clear explanation of the tray motor belt he mentions. I will demonstrate this much clearer as well as introduce another cause which involves the Tray Gear. The Tray Gear can have broken teeth, or be misaligned because of attempts to pry (or force) the Tray Door open by other means than it was designed (e.g., with a screwdriver).


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