Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Hi. I have WD Passport Esential 500 Gb. When I plug the device, i can see it in My Computer like drive G:. There I see my folders and subfolders, also the files, but when i try to open some of them i have message like " You don't have permission to access the file location". I don't have password for my device, it's unlocked. Please help me to save my information.

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To resolve this issue, follow these steps:

  1. Make sure you have the necessary NTFS file system permissions:
    1. In Windows NT Explorer, right-click the file, and then click Properties.
    2. On the Security tab, click Permissions.
    3. In the Type Of Access box, click Change.
  2. If your permissions are correct but you still cannot gain access to the file, use Systems Internals' Handle utility to troubleshoot the issue with this file. The Handles utility lists information about open handles and files. To obtain this utility, download it from the following Systems Internals Web site: http://technet.microsoft.com/en-us/sysinternals/bb896655.aspx

Posted on Nov 10, 2010

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Posted on Jan 02, 2017

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