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Sky is saying there is no signal. Turn box off and on again. I have done this but still get no signal. I have freeview only channels on my sky box

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Hi,

Firstly, you don't get Freeview through your Sky box. If you are watching Freeview channels then it's from an aerial connection. If you are getting a 'No signal' message on your TV, the first things to check are:

1. Check that you have selected the correct input source on your TV. If you are using a 'co-ax' connection (standard aerial cable) you will have to select this manually from the remote. If you are using a SCART connection, all you need to do is turn the Sky box off and back on - but you've done this already.
2. Check the connection from your Sky box to your TV - disconnect it, check that the cable and connectors aren't damaged then re-connect it.
3. Check the cable between the dish and the Sky box. Unplug this from the Sky box and reconnect it.
4. Check that your viewing card is correctly inserted. This is unlikely to be the problem as it doesn't usually result in a 'no signal' message, but remove it and re-insert it anyway.

Finally, it's very windy tonight and this can affect the Sky signal if your Sky dish isn't properly secured. It's possible that your dish has been moved by the wind and is no longer aligned with the satellite. If none of the above work, you should inspect the dish as soon as conditions are safe enough to do so. If you can move it by hand, it can probably be moved by the wind.

Try these tests and post back and I will try to assist further if the problem has not been resolved.

Regards,
BElectric


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Posted on Nov 09, 2010

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Check the f plug or if you have sky plus you will have 2, they may be loose. Ty leaving box unplugged for several minutes. Then retry
pete

Posted on Nov 09, 2010

  • Eddie Noble
    Eddie Noble Apr 17, 2014

    It says the same thing, no satellite signal.

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My sky box isn't picking up any satellite signal, i've looked at the dish apart from a little rust, it seems fine. i need a solution.

Posted on Apr 17, 2014

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