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What is the model number of your refrigerator? I need to know that to help answer your questions. Does the wall of the freezer have a layer of frost building up as in this photo HERE?Hopefully this is only a defrost problem caused by a defective defrost control, defrost heater or defrost thermostat. Try defrosting the evaporator behind the rear wall of the freezer with a hair dryer. You also could turn off the refrigerator remove all the freezer contents and place a bucket of hot water and shut the door for a couple hours. Be aware that if there is a lot of frost that there may be water overflow to the floor below the refrigerator. If this is a defrost problem the frost behind the rear wall will look like this photo HERE If you defrost the evaporator manually the refrigerator will continue to cool good for up to a week depending on how much the doors are opened. This will give you time to find the model number located around the fresh food section door frame. Locate the model number and let me know the number so I can tell you what components may need to be changed, Thanks Sea Breeze If after removal of the rear panel in the freezer you see something like this with only a few rows with frost on them like in this photo HERE the problem is a Freon leak
It is possible the refrigerator is low on Freon. You will
need to remove the back panel inside the rear of freezer to examine the
evaporator coils. If only a few rows have frost it will be time to replace the
refrigerator. If the control panel in the freezer dispenser are coming on and
off there may be a bad connection in the plug under the top left door hinge
cover. Check that the plug is tight. Let me know what you see first behind the
freezer wall, Thanks Sea Breeze
Sounds like you have a clogged drain or partial. Pour hot water down the drain underneath back panel; until it takes the water without running over. Check temp in freezer. It probably is freezing the water in the drain. Temp should be between 0 to 10 Degrees.
I need the model number that Sears put on the fresh food section door to confirm. Until I know which model you have I need to assume that it has an electrically controlled damper between the freezer and 2 temperature controls. I also have to assume that they both are connected by their wiring to a Adaptive Defrost Control. If one of the three things listed is not working then that part will need replaced. Now there are cases when the damper door becomes stuck and you would need to unplug the power and open the rear panel in the back of freezer to see if frost or ice has the damper stuck wide open. Sears numbers look like this for example 231.564897 bottom of fresh food door behind door seal and near floor kick plate, Let me know what you find and I will be happy to help you, Thanks, Sea Breeze
check to see if you have frost on the back panel of the freezer if so then defrost the unit and if your able to find the failure of the defrst heater or defrst thermostat,or the defrost thmer more than likely its the mother board since its a general electric frig but if you manually defrost until a repair tect can come then it will run normal until it frost up again but before you call the tech out make sure you have the frost on the back panel otherwise he'll make several trip trying to solve the problem with the frig unless its the defrst heater
Try to unplug the unit from the wall and let it sit for a few minutes then plug back in. May reset the door alarm lock out. Also, moisture in the air can be drawn in and freeze up the whole thing. That means turning it off with doors open for about 36 hours...
Moisture is a killer in a freezer, freezes and blocks up every air circulation vent, etc.