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What is the model number of your refrigerator? I need to know that to help answer your questions. Does the wall of the freezer have a layer of frost building up as in this photo HERE?Hopefully this is only a defrost problem caused by a defective defrost control, defrost heater or defrost thermostat. Try defrosting the evaporator behind the rear wall of the freezer with a hair dryer. You also could turn off the refrigerator remove all the freezer contents and place a bucket of hot water and shut the door for a couple hours. Be aware that if there is a lot of frost that there may be water overflow to the floor below the refrigerator. If this is a defrost problem the frost behind the rear wall will look like this photo HERE If you defrost the evaporator manually the refrigerator will continue to cool good for up to a week depending on how much the doors are opened. This will give you time to find the model number located around the fresh food section door frame. Locate the model number and let me know the number so I can tell you what components may need to be changed, Thanks Sea Breeze If after removal of the rear panel in the freezer you see something like this with only a few rows with frost on them like in this photo HERE the problem is a Freon leak
It is possible the refrigerator is low on Freon. You will
need to remove the back panel inside the rear of freezer to examine the
evaporator coils. If only a few rows have frost it will be time to replace the
refrigerator. If the control panel in the freezer dispenser are coming on and
off there may be a bad connection in the plug under the top left door hinge
cover. Check that the plug is tight. Let me know what you see first behind the
freezer wall, Thanks Sea Breeze
One of the most common problems with freezers is their tendency to build up a thick level of frost and ice that can disrupt performance. The ice can form on the hoses and cause the fan to freeze up. While you want the freezer to be cold, too much ice is not good for the freezer or the food inside it. There are multiple reasons a freezer could start to develop frost buildup.
Freezer Overstocked Frost can build up in the freezer if there are too many items inside of it. Air cannot properly circulate around the freezer, so the areas with the sitting cold air can freeze the moisture. Frost continues to build up and accumulate, which then allows it to spread. If food is stocked up near the fan, cold air can't get past it, and the fan itself could develop frost to the point where it freezes and stops working entirely. This can be prevented by not overstocking the freezer and by evenly distributing food throughout.
Temperature Setting Too Low The freezer should have a thermostat that regulates how cold it gets. If the temperature is set at too low of a setting, the freezer kicks into high gear, the air freezes outright and frost quickly builds up. Adjusting the thermostat to a higher temperature or level can counteract this problem, but you may need to de-thaw the freezer to eliminate the frost that has already built up inside.
Keeping the Fridge Door Open Many people keep their fridge door open for extended periods of time while they examine the contents inside to see what they want to eat. This can contribute to frost buildup in the freezer, because the fridge is taking in a lot of warm air during this process and the fan pushes it up into the freezer. The moisture in that air is then quickly frozen, and ice can build up substantially as a result. The longer the fridge door is held open, the more likely this can occur, so the best solution is to only keep the fridge open for short intervals and then to not open the door again for a while.
Hope this tips will help you. : )
You will need to turn the unit off and let it completely unthaw. There is frost that builds up in the ducts and behind the panels when the door is left open that will cause the unit to not cool or circulate where needed.
I need the model number that Sears put on the fresh food section door to confirm. Until I know which model you have I need to assume that it has an electrically controlled damper between the freezer and 2 temperature controls. I also have to assume that they both are connected by their wiring to a Adaptive Defrost Control. If one of the three things listed is not working then that part will need replaced. Now there are cases when the damper door becomes stuck and you would need to unplug the power and open the rear panel in the back of freezer to see if frost or ice has the damper stuck wide open. Sears numbers look like this for example 231.564897 bottom of fresh food door behind door seal and near floor kick plate, Let me know what you find and I will be happy to help you, Thanks, Sea Breeze
check to see if you have frost on the back panel of the freezer if so then defrost the unit and if your able to find the failure of the defrst heater or defrst thermostat,or the defrost thmer more than likely its the mother board since its a general electric frig but if you manually defrost until a repair tect can come then it will run normal until it frost up again but before you call the tech out make sure you have the frost on the back panel otherwise he'll make several trip trying to solve the problem with the frig unless its the defrst heater