Question about Canon Office Equipment & Supplies

2 Answers

The paper won't feed. It is jammed. The paper goes to the right but it is supposed to go straight down. How do I fix it?

Posted by on

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 4,737 Answers

There are rollers on both side of the paper passage. If papers are pulled to the right, then the roller on the left must have been damaged or is stuck or it dirty (oiled). Open up the printer's access door. Take a flash-light and pull in a paper while you look inside the passage while you push and pull the paper to check the movement of the rollers. If you could somehow reach the roller on the left, move it manually (you have to do this gently only to verify it's not broken or stuck). If it's stuck, this will clear the obstruction, a piece of paper or thread or a hair could cause this issue. If you find it not damaged or broken, then you have to clean it or you have to clear any obstruction somehow, but you'll need to partially disassemble the machine to do this.

Refer to the picture below, the interior of the printer should look like this and the roller must be more or less similar (pointed arrow) with holder.


The paper won't feed. It - nonontech_36.jpg


If you could do the cleaning and clearing, definitely you'll be able to use it.

It's also possible that one of the gear's tooth is broken and is stuck. There are varieties of gears, smaller or bigger, but if at least one of them is not working, it will affect the others as well. Since the papers are pulled to the right side, I can't blame that it's the gear for now. You'll be able to find out after it's disassembled.

The only thing you can try is cleaning or disassembling. Disassembling a canon printer is tough, not that easy as it has several components and if only a component is lost or misplaced or fitted incorrectly, you'll not be able to reassemble the machine, so you need to be very careful. As per my experience, it's easier to disassemble and reassemble a HP printer than Canon printer.

Let me know if you need help.

Good luck.

Posted on Nov 10, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 340 Answers

What is the model number?

Posted on Nov 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I print, the paper gets jammed. The paper is grabbed on one side and goes in unevenly thus causing the jam.


Hello!
We must feed curved paper to our printer. To avoid paper jam let the paper be straight and dry... thanks

Sep 07, 2011 | Canon PIXMA MX310 All-In-One Printer

7 Answers

Paper Jams


The printer should be on,remove the paper from the printer(if there is any),press and hold the down arrow/cancel button, release the button when the power light blinks 3 times ... The printer will rollers will automatically revolce and clear all the jams.. When the power light is green then repeat the same step 3-4 times.. To confirm the paper jam is cleared then feed 8 1/2 * 11 paper in the printer and again press the down arrow button and release the button once the power light bliks for 3 times and then release the button. If the printer feeds properly it confirms the hardware of the printer is fine.
Software issue: Go to printer and faxes in computer and check the icon. If it says.. 0 paper jam then, delete the icon and chcek in the device manager if there is an entry of usb printing support under Universal Serial Bus controller .. if the entry is there then delete it. Insert the printer cd in the computer and unplug and replug the usb cable from the printer. If the setup screen comes up then exit out of it and the printer drivers will get updated. After that tried to print another tets page from the computer. It will definately print.

Aug 06, 2008 | Canon PIXMA iP90 Mobile Printer

1 Answer

The paper does not feed correctly so that the paper goes into the machine crooked causing a paper jam.


When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs.
Check for tiny pieces of at the edges of the rollers, and remove these piecesof paper. The rollers may be dirty or sticky and causes the paper tonot feed straight.
Try cleaning the rollers with methylated spirits.

Aug 27, 2011 | Canon Office Equipment & Supplies

1 Answer

Paper jams in first rollers out of paper tray one sheet will feed but several will jam


Check for wear on the first set of rollers. If they seem fine and your print settings are correct (media type and size) then you may need to replace a small part in the paper tray. When I have seen this issue previously I needed to replace a seperation pad that lifts paper up(spring loaded to raise the paper the right amount as the paper level goes down) and has a rubber pad on top, when the rubber pad gets worn and it no longer 'holds' the bottom sheets that are not supposed to feed.You can get these from brother directly or from service centers/retailers. The part you need is the paper feeding kit, part no. LM6291001 and it looks like this!
d_schrute_10.png

Aug 22, 2011 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

I am using Canon Pixma MP145. Paper gets jammed every time i want to print. Paper gets pulled in only from right side and it gets jammed, but printer does't show any error. I have to pull the paper...


When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs.
The rollers may be dirty or sticky and causes the paper tonot feed straight.
Try cleaning the rollers with methylated spirits.

Jul 14, 2011 | Office Equipment & Supplies

2 Answers

Paper feed issues when there is no Paper jam. All the rollers move when the printer tries to feed paper. It'll feed about and inch and a half of paper and then stop showing a Paper Jam.


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

May 19, 2011 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

I had a paper jam ,I removed the jam now I get a error message that says E3 and the paper goes down about two inchs then stops going down and the E3 come up is continues to make noise like itis still going...


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Jan 27, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Paper will not feed straight and couses paper jams


Just try these steps:

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


Good luck..

Nov 24, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Paper feeding crooked and jamming in my Canon IP6600D printer.


Try doing a thorough cleaning of all the rollers in paper path making sure that there also no scraps or obstructions in the path.

Aug 31, 2017 | Canon Pixma iP6600D InkJet Photo Printer

1 Answer

Paper jam followed by printing pics


just check to see if there is any obstructions were the paper is going through, unplug printer cables, press power button for 20 seconds without any cables connected, it will refresh printer memory, connect cables back,try photocopy, if nogo, printer fualty

Nov 04, 2008 | Dell 948 All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...