Question about Brother MFC-7820N All-In-One Laser Printer

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We've tried 2 new toners in the Brother 7820n and still get the same error...Change Drum Soon. We've turned it off, slid the blue arrow to clean the drum wires, etc....it still won't work...please advise. Thank you, Alecia

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Open front cover where drum/toner goes in
Press "Options" key on control panel
LCD will display "Replace Drum 1. Yes 2. No"
Press 1 to reset drum
Close front cover

Posted on Nov 10, 2010

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1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

Drum error


Hi, the drum is the part where you insert the new cartridge toner, some times when you replace the toner need to clean the small filament in the drum unit, is very simple, ther is a blue part, slide 2 o 3 times and return to his original position marked with a arrow, maybe this solve your problem,9436fabb-a042-4f75-962b-c59ad843e6bb.jpg

Sep 17, 2013 | Brother HL 2140 Laser Printer

1 Answer

Brother MFC 7820N Toner life end with new toner


I found the following post on another site. It appears to work. If you want to reset your Brother MFC 7820N machine so you no longer have the error message: Toner End of Life, do the following:

1. Open the front cover of the 7820N, that is, the cover that allows you to pull out the toner and drum, but don't pull out the drum/toner.
2. Push the button: Options (located on the left of the control pad).
3. Type: *00 on the keypad.

The Brother MFC 7820N should be reset and the Toner End of Life message should disappear. WARNING: This may void your warranty and ultimately damage your machine if you are reusing or refilling your cartridges, but you should already know that. Hope this helps.

Sep 07, 2010 | Brother MFC-7820N Printer

2 Answers

My printer is giving me a message as follows drum error- take out drum and slide blue tab from side to side a few time. where is the drum?


When you open the door in front pull out the drum/toner assy. You will see a blue piece on top left side. It will slide right and left. Do it 5 times. Leave it all the way to the left and reinstall it. steven 818-888-0006

Mar 15, 2010 | Brother MFC-7820N Printer

1 Answer

"Change drum soon mean" in my 7820n?


drum and cartridge are two different things. The cartridge is attached to the drum. They do need to either be cleaned with rubbing alcohol and cotton swab. You can try to clean out the connections. But many o require replacement.

Jul 02, 2009 | Brother Office Equipment & Supplies

2 Answers

BROTHER MFC 7820N MACHINE PUT IN NEW DRUM, CHANGE DRUM MESSAGE COMES ON. PUT IN NEW TONER, TONER END OF LIFE MESSAGE COMES ON.


To manually reset the counters, do the following:
  • Open front cover, press "option".
  • Answer Yes (by pressing 1) to the question in the display.
  • Your drum counter is now reseted. Press "option" again.
  • This time, press *, 0, 0.
  • Your toner counter is now reseted too.
(If nothing happens when pressing option, try using the back/clear button instead.)

Jun 15, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

How do I add toner to machine? Also, is this copier do color copies?


1 Open the front cover and pull out the
drum unit and toner cartridge assembly.

2 Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.

3 Unpack the new toner cartridge. Place
the used toner cartridge into the
aluminum bag and discard it according
to local regulations.

4 Gently rock the toner cartridge from side
to side five or six times to distribute the
toner evenly inside the cartridge.

5 Remove the protective cover.

6 Insert the new toner cartridge in the
drum unit until it clicks into place. If you
put it in properly, the lock lever will lift
automatically.

7 Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from right to left several times. Return
the blue tab to the Home position (▼)
before reinstalling the drum unit and
toner cartridge assembly.

8 Install the drum unit and toner cartridge
assembly in the MFC.
9 Close the front cover.

If you need illustration for this, click on the link below and turn to page 112

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

Jun 02, 2009 | Brother MFC-7820N All-In-One Laser Printer

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420?


Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

6 Answers

DRUM ERROR


  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
It happens because Brother decide that we are morons and cannot figure out when a drum is dead and so they make the printer refuse to work after a certain amount of time. This resets their dummy counter.

Jul 07, 2008 | Brother MFC-7820N Printer

4 Answers

Dust on Drum...


I had this problem too. I took out the drum and vacuum the drum with a vacuum cleaner ( no brush ) while at the same time manually rotate the drum cyclinder. It worked. After a month or two, you might have to do it again. But everytime, it solved the dust problem.

Nov 23, 2007 | Brother MFC-7820N Laser Printer

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