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Add more liquid. If it is still getting too hot, check to see if it has a temperature knob on it somewhere, if not, you can release some of the heat by removing the lid slightly to let steam and heat release from it as it cooks
I just read the manual for the betty "g" scf80 and all it says is "The stoneware liner when inserted in your Betty "g" slow crock cooker fryer is surrounded by air. This air is heated to the desired cooking temperature when the control knob is set to one of the two settings indicated for slow crock cooking. This Method of heating produces a slow and even rise in temperature that prevents scorching, less chance of overcooking, minimum loss of nutrients, less shrinkage and boiling away of juices.". My wife says no you should not as well, as she does not on our new model crockpot.
Make sure that what you are cooking is something that can be cooked in a slow cooker. Put all the ingrediants into the pot, plug it in and set it to either Low -This setting is the most used setting. Usually takes 8 hours or so depending on what you are cooking. High -This setting is faster and usually cooks in half the time as Low, but meats aren't as as tender cooked on this setting. Also make sure you put in enough liquid. You usually want the pot filled 2/3 with whatever liquid you are using to cook with.
The auto setting cooks on high for the first hour, then adjusts the setting to low for the remaining cooking time.
Auto Shift allows the slow cooker to heat up to high and then internally shift down to low, so it gives more flexibility in cooking time. Example: A certain recipe may take 4 hours on high, 5-6 hours on Auto Shift and 7-8 hours on Low.
According to instruction book: To use Double bowls in the crock water must be used. Otherwise crock may overheat and crack. 1-Pour one quart of water into the crock. Prepare recipe according to instructions. Place food in the bowls. 2-Place both bowls into crock. Cover & cook.
To Use Double bowls in the base (without crock) 1-Prepare recipe according to instructions. Place food in bowls. 2-Place both bowls into the slow cooker base. Cover and set control knob to desired setting.