I have a Datatstation Maxi M.U that used to work perfectly fine. Suddenly when I plug it into a USB port it no longer comes up as a seperate HD but an external device. When I open it i get the error 'Please Insert Disk into drive'
OK ive got a solution that actually works..its going to sound weird but my hard drive suddenly stopped working it wasnt being recognized BUT i punched it medium strenght while it was still running and it Made some noises the purple kind of light came on and the auto play menu showed up. im not sure if it will work for everyone but im really happy right now mines fixed!
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Get a USB 3.0 Port hub at walmart or any place that sells electronics. They normally have 4 usb ports on the hub and that should allow you to have both the mouse and the hardrive running since the hub would be plugged into your usb 3.0 port on your computer.
No its not defective. If you use your usb modem, plug it in to a working port. It is the default or home port of the usb modem since it was installed on your system. If you use other port for it then it will not work.
Try to insert it to the other usb ports and see if it works fine. If it doesn't, then probably there is a problem with it. But try to insert other usb devices in the usb ports of your computer, if it does'nt recognize also then the problem is in your usb ports.
Sorry but it probably is, go to windows explorer, right click my computer, go to manage and then look on disk management. If the disk does not appea there you are pretty much screwed.
I managed to get the cover up to plug it in to my sata port directly, and it still did not work.
First check your usb port of computer and usb csable are working fine.
Then go to my computer proeprty then hardware then device manager then uninstall all usb drivers then restart the computer then check.
I have the same issue. I have 4 Simpletech Signature 250GB drives. They all worked fine at first. After about six months two of them started connecting at USB 1 speeds. It occurs on 4 different computers!!! The post about it being the computer assumes is wrong. How can it work fine for six months and then suddenly change. Also it occurs on different computers. I have submitted a tech support request with simpletech and will post the results.
Hiya dtwhite... I would suggest that the hard drive has died.. "Elements" are notorious for giving up the ghost, and normally around the 13months mark! I had a 320gb hard drive with exactly the same symptoms. Lost a helluva lot of music and photos!
One sure fire way of eliminating, whether it is just the leads at fault, or connections.. on the unit .. which very rarely it can be.. is to take out the hard drive and connect direct to your pc.. as a slave.. ( Do you know how?)... you may get lucky and find it still works... I would suggest though that if you are.. move evrything off ASAP on to something a little more reliable like a Western Digital... Never had a prob with this brand.. or indeed Toshiba! who are relatively new to the hard drive world. Use your Elements purely as an absolute emergency backup drive.
Remember to earth yourself and comp before removing or replacing anything.. or it will turn out to be an expensive exercise.
You require any help with jumper settings let me know
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS.