We have had the Duet front load for 4 years but now every once in a while the washer smells like rotten eggs-I have never had this problem before..any suggestions of how to rid this problem-not temporarily but forever! Any details you can offer would be wonderful-thank you!!!!!!!

Hi, the smell of rotten eggs normally means you have some water that has been sitting arround awhile and has gone bad. You may have to unplug your machine and remove the front cover to take a look arround the inside of your machine to see if any water has leaked out and has puddled up. You may also have something caught in the drain pump's filter, which may have gone rotten from sitting around too long. This filter is easy to unscrew and gain access to once you have the front cover off. Make sure you have lots of towels or a wet vac handy when you unscrew the filter cover.
Using vinegar will only take the odour away for sometimes, so the proper way is to follow the above instruction....

I hate to say it but you cant stop it forever, what you can do to limit it is 1. When done doing wash for the day wipe out the door gasket and make sure no water is still in it. 2. Run a empty load set to haot wash with 3-4 cups of white vinager in the dispencer 3.Leave the door open a little when not in use so It can air out