Question about Computers & Internet
Ok, maybe to explain on the "try starting scan from computer.Refer to documentation for details".
You may go ahead to try initiating the scan process but from your computer. the easiest application you could use, is "Microsoft document imaging" tool that is if you are running windows operating system and have MS office tools installed (normally part of MS office). Go to start > all programs > microsoft office > microsoft office tools > document imaging. your printer / scanner will be detected and loaded automatically so long as its drivers had prior installed well. then follow the steps and scan.
Posted on Nov 10, 2010
Not knowing the make and model, I can't give specific things to try, but I can say that the message is prompting you to initiate the scan from the installed software. Refer to your manual for the particulars, and hopefully that will explain what you need to know.
Sometimes when software for a device is installed, one has to wait until the CD installation is complete before hooking up the printer and turning it on. If this is your case, you'll have to uninstall the CD program, and reinstall it with the right sequence.
That's all I can think of- good luck, and hope this helps.
Posted on Nov 09, 2010
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Posted on Jan 02, 2017
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