Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum Logo
Posted on Nov 09, 2010
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The red sensor light is stuck on red. I have cleaned the filters. What might be the problem?

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  • Expert 147 Answers
  • Posted on Nov 11, 2010
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Joined: Nov 03, 2010
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A common problem with this unit is that the sensor will clog up with dirt and debris and will give a false reading to you. my best advice is just to ignore the sensor light... mostly because your machine is running and it will not affect the performance of the machine. Next time you have the unit in for a service, let the repair person know and they should be able to clean it for you.

Good luck.
Mark

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It sounds like there may be a problem with the vacuum's sensor that detects when the bag or filter is full. Here are some troubleshooting steps you can try to fix the issue:
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check to make sure the settings didn't get inadvertently switched to the hi position, move the switch back and forth from high to reg a few times, then leave it on reg.

remove and hand wash the primary filter and secondary filter, dry throughly and replace them in the vacuum.

if none of this works, you will need to have the vacuum serviced, or if it is still working, just don't pay attention to the dirt-finder. the dirt sensor on your vacuum is located in the suction tube and is generally not accessible enough to clean without taking the vacuum apart.

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