I have outlook express which is frozen because I tried to e-mail 87 wedding photos to the bride. Now it is stuck in my outbox and I can't use my e-mail. I contacted FIOS about the problem but they said I would have to contact emachines for a resolution. Help - Note you can't e-mail me cause it's not working.

Disconnect the network-cable from your computer, to block Internet access.

Start Outlook Express.
Instead of selecting the "Inbox" mail-folder,
select the "Outbox" folder.
Click once to select the E-mail message.
Use your mouse to "drag-and-drop" the message to your "Inbox" folder.
Close Outlook Express.
Reconnect the network-cable.
Open Outlook Express.
Check your "Inbox" for that "undeliverable" message.
Open the message, or delete the message.

That is because it is taking a long time to send the photos. If you want to kill it off, you have a few options. First off, try to close Outlook. If it fails to close, then you can try to kill it off using Task Manager.

Now, this part is tricky. Once Outlook has closed, you want to get in and delete the message in the outbox FAST! So, try this. Start Outlook and immediately go to the Outbox, select the msg and delete it. If you dont do this fast enough, it will begin to transmit it and you will be stuck with the same problem.

If this does not work , you can try going in to your mail accounts (Control Panel) and disabling your accounts (basically dont give Outlook an account to send/receive from/to). Then delete the msg from your Outbox, then go back and re-enable the accounts.

Good luck

Plz disable ur internet, close ur outlook without sending, then open again & if sending receiving then cancel immediately, now u can delete ur e-mail from outlook.

I've had the same problem, and my way to fix it was to turn of the firewall and check if it worked, and it did.
When I was sure that the firewall was my problem, I gave accsess to Outlook Express manually through my firewall.
I can probably help you with that to, but then I have to know what firewall/anti virus program you use (if you got one at all?)

>lets go store location
>open outlook express>tools>options>maintenance>store folder>Copy the location
>click start >run>paste the location >Click OK
>it would open up outlook express data file with .DBX extensions
>lets make sure outlook express closed
>lets rename the outbox.dbx to outbox.old
>lets reopen outlook express> but we will loose the outbox email

Hello
I havent seen that problem with Outlook Express just with Microsoft Outlook. but this solution should work with outlook express to.
here how you solv it. you need to remove the outbox file manually. remember that all your outbox files gonna be deleted.
step by step.
1.close outlook express
2. go to C:\Documents and Settings\"your user name"\Local Settings\Application Data\Identities\("alot of numbers here.->"{7850C6E6-099E-4EFD-A3F5-A88CA4FC6169}\Microsoft\Outlook Express\

* if you can find Local settings you need to show hidden files!
a. go to tools>folder options->view-> mark show hidden files and folders-> ok

3.in the map outlook express delete the outbox.dbx or move it somewhere.

4. try now to start the outlook express and the outbox should be empty.


good luck.

More than likely, you'll need to delete the outbox.dbx file located in the following location:

C:\Documents and Settings\***you user name***\Local Settings\Application Data\Identities\{***LONG SET OF NUMBERS}\Microsoft\Outlook Express

You will find the outbox.dbx in that directory.. Delete it, and you're good to go!

well i guess the file you are sending its quite big into the email sending capacity.

I think the problem lies with Internet explorer. I was using Send Photos with no issues - upgraded Explorer and suddenly couldn't use it any more - photos would stay in outbox. I had to switch from yahoo mail to Outlook express and then it would work ok.